What are the responsibilities and job description for the Service Writer position at Whites Farm Supply Inc?
Job Summary
Service Writer/Manager for Growing Agricultural Service Department – Looking for experienced candidate to efficiently manage and direct all aspects of the Service Department operations in an up-beat manner that best serves the service needs of the Customer. Schedule all service work and assign jobs to staff Technicians, overseeing the work and insuring satisfaction for the customers. Work with Customers to resolve any issues. Insure the productivity of each team member for best performance. Prepare and follow a Sales and Operating budget controlling the expenses of the Service Department. Administer warranty claim procedures and charge out all Service tickets - Customer, Internal, & Warranty, in a timely, profitable manner. Salary DOE. Full benefits package.
Responsibilities and Duties
- Schedule service work assignments
- Customer interface
- Resolve issues
- Administer warranty claims
- Monitor department expenses
Qualifications and Skills
- Organizational skills
- Scheduling
- Personnel management
- Customer skills
- Financial process knowledge
Benefits
- Health Insurance
- Dental Insurance
- 401k
- Paid Vacation
- Paid Holidays
- Friendly Work Environment
Job Type: Full-time
Pay: $16.00 - $25.00 per hour
Work Location: In person
Salary : $16 - $25