What are the responsibilities and job description for the Resident Services Coordinator position at Wilhoit Properties, Inc?
Wilhoit Properties, Inc. is hiring for a part-time Resident Services Coordinator.
Experience in property management and government aid programs is preferred, but not required. Applicants should possess good oral, interpersonal, and written communication skills as well as knowledge in computer literacy.
Necessary Skills:
- Knowledge of service programs and educational methods.
- Ability to plan and manage programs, events, and outings.
- Ability to help residents complete and submit applications for various aid programs.
- Help the apartment leasing office with special projects and administrative tasks.
- Comply with all Fair Housing laws, practices, and regulations.
- Ability to communicate effectively, both verbally and in writing.
- Ability to identify problems, organizational needs, and opportunities for change. Participate in the change proactively.
Desired Qualifications:
- A high school diploma or equivalent
- Experience in property management, preferred
- 1-2 years customer service experience
Requirements:
- Proficient with MS Word, Excel and Outlook
- Strong administrative & organizational skills
- Excellent verbal & written communication
- The ability to multi-task
- Analytical & problem solving skills
- Ability to speak effectively to all clients
- Ability to write clear and professional business correspondence
- Professional attire and demeanor