What are the responsibilities and job description for the Key Account Manager position at wilhelmsen?
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Join Wilhelmsen Ships Service as a Key Account Manager Location: Copenhagen | Type: Full-time, Hybrid Are you a commercially driven sales professional with proven experience in the maritime industry? Do you thrive on developing business, not just maintaining it? Join Wilhelmsen Ships Service (WSS), a global leader in maritime solutions — and take ownership of a strategic customer portfolio in a role with real commercial impact. WSS operates in more than 70 countries through 50 legal entities, delivering essential marine products and services to vessels worldwide. Our customers rely on us to deliver wherever their ships sail — powered by a truly global supply network. About the Role: As a Key Account Manager, you will be responsible for growing and developing a portfolio of key maritime customers. This is a highly commercial, client-facing role where your ability to build relationships, identify opportunities, and close deals will directly impact results. You’ll work across a global organization, collaborating with technical and commercial teams to deliver value-driven solutions to customers operating internationally. To succeed in the role and build strong internal and customer networks, we encourage a high degree of in-office presence—especially during the first year—while you get up to speed with our organization, customers, and ways of working. What you will be doing: Own and grow a portfolio of key maritime accounts with full commercial responsibility Drive profitable sales growth through upselling, cross-selling, and new business development Identify and convert opportunities using market insight, customer knowledge, and internal data Build strong, multilevel relationships with key decision-makers Develop and execute strategic account plans aligned with regional and global targets Lead customer meetings, negotiations, and commercial discussions Collaborate closely with Technical Sales Managers and Business Development teams to deliver tailored solutions Maintain high-quality pipeline and CRM data (Salesforce), leveraging digital tools to drive efficiency and insight Who you are: Proven experience in commercial roles within the maritime industry (shipping, marine services, ship management, or similar) Strong track record of driving sales growth and closing deals Solid commercial mindset with the ability to identify and act on business opportunities Experience managing complex, international customer relationships Strong communication and negotiation skills Structured and self-driven, with a proactive approach to sales Fluent in English (Nordic languages are an advantage) Relationship-focused, but equally motivated by achieving growth targets Adaptable, collaborative, and comfortable working in an international environment Curious about new technologies, including AI, and motivated to explore smarter, more effective ways of working What We Offer A dynamic, international work environment with a strong commercial focus High level of ownership and autonomy in your role Professional development and career growth within a global organization Flexible working arrangements Competitive benefits package, including: Attractive compensation and bonus scheme Pension and insurance Generous annual leave Ready to Come on Board? If this sounds like your next challenge, we’d love to hear from you. Apply via our career portal by creating a ‘Candidate Home’ account. Please include your CV and a short motivation highlighting your relevant maritime and commercial experience. Application deadline: 30.07.2026 Contact: Olivia Tye-Reeve, Senior Recruitment Specialist: olivia.tye-reeve@wilhelmsen.com #WSS Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.