What are the responsibilities and job description for the Hotel Superintendent - Cruise position at wilhelmsen?
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Join Wilhelmsen Ship Management (WSM) as Hotel Superintendent Location: Lysaker | Type: Full-time, Hybrid If you’re passionate about interior design, elegant spaces, and delivering exceptional guest experiences—and want to work in the luxury segment of the cruise industry, then this role is for you! About the role: As our cruise fleet continues to grow, Wilhelmsen Ship Management Norway is strengthening its shoreside team and seeking a Hotel Superintendent to oversee and elevate the interior quality and appearance across our managed vessels. This role demands a refined design eye, strong asset-management capabilities, and a commitment to maintaining the high standards our client is known for. You will report to the Hotel Technical Manager (Cruise Fleet) and work closely with the Hotel Technical Team, Vessel Managers and the Drydock Team. With over 11,000 seafarers and 500 shore-based employees worldwide, Wilhelmsen Ship Management is one of the world’s largest third-party ship managers, handling a diverse portfolio of nearly 250 vessels. About the department: We are an international and particularly dynamic team, with a wide range and valuable mix of expertise and experience, all focusing on our client’s overall satisfaction, and quality of service being delivered. The position will be located at Lysaker close to Oslo, Norway - which provide one of the best work/life balance, in an environment of what large Cities can offer, and a unique and direct access to white winter ski and sea! Required experience and skills: Bachelor’s degree in naval architecture, maritime engineering, or cruise ship interior design (or equivalent). Minimum 5 years’ experience in cruise ship accommodation construction, operations, or a related field. Luxury hotel facility management experience is also relevant. Previous shore-based experience is an advantage. Previous budget responsibility is an advantage. Strong organizational, delegation, and interpersonal skills. Fluent English, both written and spoken What you will be doing: In alignment with our client’s business objectives and fleet-wide growth strategy, you will: Define and implement fleet standards for hotel interior maintenance and inspection routines, sharing best practices across vessels. Develop and execute the renewal strategy for equipment and furniture. Provide expert guidance for planned and unplanned interior repairs and maintenance—ensuring timely solutions that minimize guest impact. Work with our global procurement team to select suppliers, establish service contracts, and monitor costs, quality, and performance, including management of frame agreements. Lead in-service and drydock hotel refurbishment projects, including scope and budget development, specification preparation, and project execution—ensuring compliance with class and flag requirements. What We Offer: A dynamic, international work environment with a strong team culture Professional growth through career development and training opportunities Flexible working arrangements Competitive benefits including: Generous annual leave Competitive compensation package Pension and insurance packages Ready to Come on Board? If this sounds like your next opportunity, we want to hear from you! Apply through our career portal by creating a ‘Candidate Home’ account. Don’t forget to include your CV and a short motivational letter explaining why you’re the perfect fit. Application Deadline: 20.09.2026 Contact: Olivia Tye-Reeve, Senior Recruitment Specialist: olivia.tye-reeve@wilhelmsen.com #WSM Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.