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Residential Staffing Coordinator

WILDWOOD PROGRAMS INC
Latham, NY Full Time
POSTED ON 3/22/2026
AVAILABLE BEFORE 5/21/2026

Residential Staffing Coordinator

Salary Range: $59280.00 - $73424.00

We pay for experience!  Please submit a resume with your experience

Summary

The Residential Staffing Coordinator ensures that our Wildwood homes maintain proper staffing. The Coordinator hires, supervises, organizes, maintains & schedules the pool of Per Diem, Relief, and Floater Direct Support Professionals to provide the coverage needed and still stay within the overtime budget. 

 

Who we are:  

Click to learn more about Wildwood 

Wildwood Programs is a provider of educational, residential, employment, and other community-based supports to people with disabilities and their families. We hire those dedicated to making a difference in people’s lives. 

 


Education/Experience:

Required:

  • High school diploma or general education degree (GED)  
  • 1 year supervisory experience in a residential setting with individuals with intellectual and developmental disabilities.  
  • 2 years of experience working in a residential setting

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Supervises the Residential department’s Per-Diem Direct Support Professional (DSP) workforce, as well as the Direct Support Professional Residential Floater staff by:

  • Providing feedback and corrective actions to staff as needed. 
  • Informing staff of agency policies, procedures, and expectations for their positions.
  • Reviewing and approving timecards, time off requests, and expense reports.  
  • Conducting initial and annual performance appraisals as scheduled.  
  • Traveling to Wildwood’s residential sites, located throughout the capital region, to meet with staff as necessary.  

Supports the recruitment process by:

  • Reviewing and interviewing Per Diem, Relief and Floater DSP candidates and updating the recruiting software throughout the hiring process
  • Collaborating with HR and Program Managers as appropriate.  
  • Initiating and maintaining contact, engagement and relationships with offered candidates throughout the on-boarding process and orientation.
  • Reporting inconsistencies, job vacancies and scheduling concerns to Program administration and management.

Supports Management with scheduling coverage for open positions and shifts by

  • Collaborating with program managers within residential to maintain appropriate staffing levels.  
  • Effectively utilizing centralized scheduling software and provides support to managers and supervisors on best practices using the software.
  • Securing coverage for vacant shifts to result in the reduction of overtime costs.   

Monitors the usage of Overtime and Per Diem/Relief Staff Pool by

  • Assisting the Residential management team with workforce planning and training, observation and development of Per Diem, Relief and Floater DSP staff.
  • Reviewing reports on overtime and relief hours worked per pay period and investigates the causes of staff working outside of the program’s guidelines.

 

Qualifications:

Additional Requirements: Required

  • A valid New York State Driver’s License and ability to drive and driving record acceptable for agency insurance coverag
  • SCIP-R certification, or the ability to be certified in SCIP-R 
  • CPR/FA/AED certification, or the ability to be certified 

 

Salary : $59,280 - $73,424

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