What are the responsibilities and job description for the Account Service Representative position at Wildman Business Group, LLC?
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
This position is a four-day Monday through Thursday average work week.
Essential Functions:
- Execute delivery of new/clean products and pick up of used products on a daily basis in company truck
- Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
- Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
- Actively drive customer retention and increase route revenue by expanding customer relationships
Experience/Knowledge:
- High school diploma or General Education Degree (GED) required
- 2-3 years driving/delivery, customer service, or sales experience preferred
Necessary Skills and Abilities:
- This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
- Must be able to drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
- Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
- Must be able to use a computer, phone, calculator, printer, and copier
Work Requirements:
- Requires a For-Hire Endorsement.
- Must pass a DOT physical and a drug/alcohol screening prior to employment.
- Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
- Travel to outlying Wildman facilities as needed.
