What are the responsibilities and job description for the Project Manager position at Wildeck, Inc?
THE ROLE: Project Manager
LOCATION: Waukesha, WI
REPORTS TO: Sr. Manager, Product Support
POSITION TYPE: Full-time, Exempt
OUR OPPORTUNITY:
The Project Manager is responsible for the planning, monitoring, and coordinating of client projects. The Project Manager will track customer projects from time of order through installation in the field ensuring that they run smoothly. They will also collaborate with various departments to clarify project questions, secure necessary project approvals, and monitor the production progress for multiple projects in a fast-paced environment.
YOUR RESPONSIBILITIES:
- Schedule and chair project kick-off meetings with internal stakeholders.
- Maintain and update a project tracker with all relevant milestones and dates.
- Act as the single point of contact for customers and installers after approval drawings are finalized.
- Document and communicate post-sale quality and delivery opportunities with the appropriate Wildeck support department.
- Enter and manage project case files in Salesforce.
- Lead Continuous Improvement projects to correct post sales support issues as needed.
- Act as a conduit for the installer community, including, but not limited to, the sharing of installer best practices and new product ideas.
- Lead the post-project wrap-up process including internal after-action reviews and customer surveys.
YOUR QUALIFICATIONS:
- Bachelor’s degree in business, finance, or related field.
- Minimum three years of experience in project management or related field.
- PMP certification preferred.
- Competent in key workplace tools such as Microsoft Office, Salesforce, and ERP systems.
- Highly organized with excellent attention to detail and the ability to manage multiple projects simultaneously.
- Excellent interpersonal, verbal and written communication skills.
- Self-motivated with a proactive and results-oriented approach to problem-solving and decision-making.
- Ability to work effectively both independently and as part of a collaborative team environment.
- Current valid Driver’s License.
- Ability to travel 10-15% to job sites as needed.
- Physical Requirements include twisting, turning, grasping, reaching, pulling, extended periods of standing, ability to lift up to 50 pounds.
OUR COMPANY
Headquartered in Waukesha, Wisconsin, Wildeck is a subsidiary of Holden Industries, and is a 100% employee-owned company. Wildeck is the largest U.S. manufacturer of industrial steel work platforms (mezzanines), vertical lifts (VRCs), rideable material lifts (RML), safety guarding products, industrial ladders, crossovers, and more. We have been providing the highest quality products to the distribution industry for almost 50 years.
Wildeck provides employees a comprehensive total rewards package. Along with competitive compensation we offer three different health plans, dental, vision, life insurance, short- and long-term disability, identity protection service, paid parental leave, employee assistance program, continuing education, generous paid-time-off and nine paid holidays.
Retirement plans include the Employee Stock Ownership Plan (ESOP) and 401k. Contributions to the ESOP are made by the Company annually based on profitability. One of the many benefits of being an employee-owned company is that our employees are our shareholders with the ability to directly impact the profitability of the company and share in the rewards.