Janitorial Supervisor - Shelters

JANITORIAL SUPERVISOR

Lead a Team. Set the Standard. Make an Impact.

Wildcat | Fedcap Rehabilitation Services

Location: New York City – Bronx, Brooklyn, Queens & Manhattan
Employment Type: Full-Time | 40 Hours per Week
Compensation: $34.76/hour weekdays | $53.14/hour weekends
Additional Benefits Allowance: $13.00/hour toward Health & Welfare benefits or a 403(b) retirement plan, subject to plan terms

Lead with Purpose. Deliver Excellence.

Are you an experienced custodial professional who knows how to motivate a team, maintain high cleaning standards, and keep operations running smoothly?

Wildcat, part of The Fedcap Group, is seeking a hands-on Janitorial Supervisor to lead custodial teams supporting New York City's Department of Homeless Services (DHS) shelter facilities.

This is an opportunity to put your leadership skills and commercial cleaning expertise to work in an environment where cleanliness, safety, professionalism, and service truly matter.

We're looking for someone who doesn't just supervise the work—but knows how to lead by example, coach employees, solve problems, and build a team that takes pride in delivering results.

What You'll Do

Lead and Develop Your Team

• Supervise, train, motivate, coach, and support custodial staff across assigned shelter locations.
• Coordinate daily assignments, schedules, attendance, and team productivity.
• Set clear performance expectations, provide feedback, and address performance concerns.

Maintain High Cleaning Standards

• Oversee daily custodial operations in restrooms, offices, hallways, kitchens, dormitories, common areas, and other assigned spaces.
• Coordinate specialty cleaning, including floor stripping, waxing, polishing, carpet extraction, steam cleaning, and deep cleaning.
• Conduct routine inspections, identify deficiencies, and ensure services meet contractual quality standards.
• Promote safe chemical handling, proper equipment use, and workplace safety practices.

Build Strong Customer Partnerships

• Serve as a key point of contact for DHS site leadership.
• Respond professionally to service concerns and operational needs.
• Build positive working relationships with employees, site personnel, and stakeholders.

What We're Looking For

• Associate's degree or equivalent level of education and training; additional certifications or licenses are valued.
• Ideally 3 years of commercial janitorial or custodial experience, including cleaning chemicals, equipment, floor care, and specialty cleaning.
• Ideally 2 years of supervisory experience leading teams of five or more employees.
• Demonstrated ability to coach employees, manage performance, resolve issues, and maintain service quality.
• Strong communication, customer-service, and practical problem-solving skills.
• Basic proficiency in Microsoft Outlook, Word, and Excel.
• Valid U.S. driver's license preferred.
• Bilingual English/Spanish preferred.

The right fit: A hands-on leader with a strong background in commercial cleaning and custodial operations—not someone whose primary experience is in HVAC, plumbing, electrical work, or residential building repairs.

Schedule and Compensation

Full-Time | 40 Hours per Week

Available shifts:

• 1st Shift: 8:00 AM – 4:00 PM
• 2nd Shift: 4:00 PM – 12:00 AM
• 3rd Shift: 12:00 AM – 8:00 AM

Competitive Hourly Compensation

• Weekdays: $34.76/hour
• Weekends: $53.14/hour
• Additional $13.00/hour that may be applied toward Health & Welfare benefits or contributed toward a 403(b) retirement plan, subject to plan terms.

Assignments are at NYC DHS shelter locations throughout the Bronx, Brooklyn, Queens, and Manhattan. Travel between assigned sites may be required.

Why Join Wildcat and The Fedcap Group?

For more than 90 years, Fedcap has been turning possibility into reality. We create opportunities for individuals and communities through workforce development, education, health, and economic development.

At Wildcat, you'll lead a team, uphold meaningful service standards, and help maintain clean, safe, and respectful environments for people who live and work in NYC shelters.

Lead with confidence. Inspire your team. Make a difference every day.

Ready to Lead?

If you're an experienced custodial supervisor who takes pride in developing people, maintaining high standards, and delivering excellent service, we encourage you to apply today!

The Fedcap Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities and maintaining a respectful workplace free from unlawful discrimination and harassment.

Mission: To create opportunities for individuals with barriers to achieve economic well-being.

Wildcat Service Corporation was founded in July 1972 by visionary social entrepreneur, Herb Sturz. It was the first organization in the United States to design and implement a transitional work program for unemployed persons with criminal convictions. Transitional employment helps individuals with barriers to employment acquire the habits, demeanor and experience necessary to work in the private or public sectors. Each year Wildcat helps thousands of individuals transition successfully from incarceration to their community so they can find jobs, build careers, and receive the training and guidance necessary for economic well-being.

Wildcat joined The Fedcap Group in 2011.