What are the responsibilities and job description for the Retail Warehouse Associate position at Wilco Stores?
Retail Warehouse Associate
JOB PURPOSE: To deliver on the mission of Wilco by profitably providing superior customer service.
JOB SUMMARY: Greet customers and load warehouse products, yard products, and eComm merchandise. Provide product information and keep warehouse and yard areas clean and orderly. Unload, check in, and stock warehouse and yard area merchandise.
Responsibilities
- Provide customer service and product information to customers on warehouse and yard products.
- Safely and carefully carry out load and transport merchandise using established standards, policies, and processes.
- Ensure a safe working environment by wearing appropriate safety garments and following all safety procedures.
- Execute eComm activities as required by BOPIS.
- Keep store warehouse and outside facility areas clean and orderly using our daily warehouse and yard recovery process.
- Unload, check in, and stock warehouse and yard merchandise utilizing established procedures.
- Responsible for properly securing warehouse, yard, and lot merchandise at Wilco Stores and while using equipment/vehicles.
- Keep the store stocked with merchandise warehoused or stored in the yard or warehouse.
- Safely operate forklift and delivery vehicles.
- Assemble store merchandise as directed by managers.
- Maintain and comply with established retail standards.
- Deliver store merchandise to customers.
- Participate in merchandising, signing, and store maintenance as assigned.
- Maintain familiarity with Wilco’s various specialty accounts and offer to customers as needed.
- Other responsibilities and tasks as assigned.
Special Skills/Training
- Ability to interact effectively with customers and co-workers.
- Skill to operate a forklift and other facility equipment safely and efficiently.
- Valid driver’s license with a clean driving record.
- Ability to perform arithmetic calculations.
- Skill at product recognition.
- 18 years of age minimum due to forklift operation requirement.
Benefits
- Medical, dental, and vision health insurance
- Profit Sharing Program - up to 3% of your annual wages
- 401K Retirement Plan with up to 6% Employer Match
- Advancement Opportunities
- Employee Assistance Program
- Referral Bonus - refer a friend or family member
- Long-term disability and Life/AD & D Insurance
- Generous Employee Discount
- Tuition Reimbursement
- On-Demand Pay
- Holidays and paid time off.
Physical Requirements
- Prolonged standing and repetitive bending.
- Ability to lift 120lb (hay bales) and up to 50lbs frequently.
Working Conditions
- Year-round indoor and outdoor work.
About Wilco
Dating back to the early 1930s, Wilco, a growing retailer, has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco is progressive and unlike the standard “farm store”. With a variety of departments including Garden, Pet and Animal Supply, Hardware, Paint, Clothing, and Pet Grooming, partnered with personalized service, our customers consider Wilco a preferred retail destination. Wilco has been named a Top Workplace in Oregon and SW Washington by the Oregonian from 2012 - 2023. We are dedicated to our team and attribute this distinction to them. Hiring Veterans / Military Friendly
Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated on the basis of merit without prejudice.
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