What are the responsibilities and job description for the Hot Tub Service Technician position at Wickstone Hot Tub Service?
This is a full-time opportunity for someone who enjoys hands-on work, troubleshooting, customer interaction, and learning a skilled trade. The right candidate will have the opportunity to be trained in hot tub diagnostics, repair, water care, maintenance, and customer education.
As a Hot Tub Service Technician, you will:
- Diagnose and repair hot tub issues
- Troubleshoot pumps, heaters, controls, jets, plumbing, and water care systems
- Perform hot tub cleanings, openings, closings, and routine maintenance
- Complete service calls at customer homes throughout Western Pennsylvania
- Educate customers on spa operation, maintenance, and water care
- Perform customer orientations for new spa owners when needed
- Learn hot tub service procedures and best practices on multiple makes and models
- Maintain accurate service notes and communicate clearly with the service team
- Keep tools, parts, vehicle, and work areas organized
- Maintain a safe and clean work environment
- Recommend repairs, upgrades, or replacement parts when appropriate
- Perform other duties as assigned
Qualifications
- Valid driver’s license required
- Clean driving record preferred
- Ability to lift 50 lbs. regularly
- Ability to perform physical work outdoors
- Strong customer service skills
- Ability to work independently and as part of a team
- Ability to prioritize tasks and stay organized
- Willingness to learn and be trained
Preferred Experience
- Driving: 1 year preferred
- High school diploma or equivalent preferred
- Customer service experience preferred
- Mechanical, electrical, plumbing, HVAC, appliance repair, or hot tub service experience is a plus but not required
Wickstone Hot Tub Service & Sales is seeking a dedicated Hot Tub Service Technician to enhance our expanding spa service team in Western Pennsylvania. With over 55 years of expertise, Wickstone has established itself as a leading name in hot tub service in the region. We take pride in offering sales and maintenance for a variety of the most recognized and trusted hot tub brands in the industry.
Wickstone Hot Tub Service & Sales is willing to invest in the right person through paid professional development, manufacturer training, and certification opportunities. If you are willing to learn, work hard, and grow with the company, we are willing to invest in you.
Wickstone Hot Tub Service & Sales is willing to invest in the right person through paid professional development, manufacturer training, and certification opportunities. If you are willing to learn, work hard, and grow with the company, we are willing to invest in you.
Salary : $14 - $17