What are the responsibilities and job description for the Billing Specialist position at Wicker Smith?
Founded in 1952, Wicker Smith has established itself as a leader in providing exceptional and creative legal services across a wide array of specialties. With a team of over 350 attorneys in 16 offices, our firm is recognized for its collaborative culture, dedication to excellence, and strong advocacy for clients.
We are currently seeking an experienced Electronic Billing Specialist to join our thriving team in our Palmetto Bay office. In this role, you will support attorneys by managing the electronic billing process, ensuring accurate and timely billing for a variety of legal services.
The ideal candidate will possess a minimum of 3 years of experience, preferably within the legal industry; particularly in client billing. You should be detail-oriented, organized, and capable of thriving in a fast-paced environment while managing multiple tasks efficiently.
Key Responsibilities:
- Process finalized invoices electronically, ensuring compliance and accuracy.
- Utilize eBilling Hub to submit invoices and manage LEDES file uploads as necessary.
- Oversee the electronic billing lifecycle for assigned clients from invoice submission to payment
- approval, handling appeals for short-paid invoices as needed.
- Monitor and follow up on “ebilled” invoices to track status on vendor sites.
- Address rejected invoices in collaboration with Billing Specialists and attorneys to resolve issues
- promptly.
- Communicate all relevant ebilling changes to team members, ensuring clear and timely updates.
- Lead client transitions from paper to electronic billing for improved efficiency.
- Handle sensitive information with discretion and care.
- Build and maintain strong relationships with clients to ensure smooth communication.
- Provide administrative support to managers as needed and assist with special projects.
Qualifications:
- Minimum of 3 years of experience in billing, preferably within the legal sector.
- Proficient in Microsoft Office (especially Excel and Outlook) and eBilling software.
- Strong organizational skills with attention to detail and accuracy.
- Ability to work independently and manage multiple priorities under deadlines.
- Excellent communication skills, both written and verbal.
- A proactive, self-starter attitude with a collaborative mindset.
Why Join Us?
Wicker Smith takes pride in providing our employees with an excellent work environment, competitive pay and benefits and endless possibilities for growth for those who join our team and initiatives to provide the best service to our clients.
Wicker Smith is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you meet the qualifications and are looking for a challenging yet rewarding role in a thriving law firm, we encourage you to apply today to:
Lisa Dasher | CFO | ldasher@wickersmith.com