Customer Clerk - Transit (Part-Time)

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13586467

**The City of Wichita is NOT an E-Verify Employer.**

**Distinguishing Features of Work**

Performs clerical and record-keeping duties while assisting staff and

the public with information and service requests for Wichita Transit.

Uses computers and standard office systems to access, interpret, and

maintain records. Requires strong communication, customer service, and

organizational skills in a fast-paced environment. Position may involve

standing, walking, bending, lifting up to 40 pounds, and retrieving

records from files or storage systems. Specific duties and physical

requirements vary based on work location and assigned responsibilities.

This position will assist riders at the transit center transition to a

new facility and new routes, by assisting them with bus route

information and answering general questions. This position serves as an

ambassador for Wichita Transit.

• \*\*Posting may come down at any time\*\***
  
  

\

**Examples of Work Performed**

• Read schedules and assist riders in locating the proper route and
  
  

bus.

• Answer questions about the schedule, fare, or general
  
  

transportation.

• Observe traffic patterns and assist visitors to the Hub.
• Submits required reports.
• Gives information to the public regarding department services and
  
  

activities.

• Sets up and takes down building furnishings and arrangements.
• Stocks merchandise and/or other supplies.
• Maintains work area in a manner that is attractive to customers.
• These examples are not intended to be all-inclusive.
• Other related duties may be assigned as needed.
  
  

**Requirements of Work**

• Specific requirements depend on actual work location and activities.
• Some knowledge of basic record-keeping methods
• Ability to use the four functions of mathematics
• Ability to use a computer to access, interpret and record
  
  

information

• Ability to access records in file cabinets, books, and/or on
  
  

microfilm

• Ability to accept and respond to a steady volume of requests for
  
  

information and/or service, both in person and over the telephone

• Ability to move about quickly, and stand, walk, reach, bend, stoop
  
  

or squat as needed to perform assigned tasks

• Ability to lift and carry stacks, boxes or other loads weighing up
  
  

to 40 pounds

• Ability to communicate clearly and effectively, orally and in
  
  

writing, and/or by whatever creative means are necessary to cross

communication barriers

• Able to maintain effective working relationships with associates and
  
  

the public.

• May require ability to acquire and maintain a valid Kansas Driver\'s
  
  

License.

• An employee will not pose a direct threat to the health or safety of
  
  

other individuals in the workplace.

Offers of employment are contingent upon passing a pre-employment

physical, which includes drug screening, and upon satisfactory

evaluation of a criminal record check.

Applicants have rights under Federal Employment Laws. Please find more

information under the following links:\

[https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf](https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf){target="_blank"

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