Chief Development Officer

Join our Support Center and be a pivotal resource to our field and distribution teams —where innovation, cross-functional collaboration, and career growth come together in an exciting environment!

The Chief Development Officer is responsible for driving the organization's growth strategy through strategic partnerships, new revenue streams, market expansion, mergers and acquisitions, and innovative business opportunities.

Location: Support Center, 6600 S Bermuda Rd, Las Vegas, NV 8911

Benefits:

• Employee Discount
• Employer-Paid Life Insurance
• Flex Time Off
• Disability Insurance
• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• 401(k) with company match

Essential Duties

Strategic Growth & Business Development

• Develop and execute the company's enterprise-wide growth strategy.
• Identify new revenue opportunities, business models, and market expansion initiatives.
• Evaluate emerging retail trends, consumer behaviors, and competitive threats.
• Lead strategic planning efforts focused on long-term growth and profitability.
• Present growth opportunities and recommendations to executive leadership and the Board of Directors.

Partnerships & Strategic Alliances

• Build and maintain relationships with key partners, vendors, licensors, landlords, airports, transportation hubs, and other strategic stakeholders.
• Negotiate high-value partnerships, joint ventures, and commercial agreements.
• Identify opportunities to expand brand presence through new channels and partnerships.
• Lead contract negotiations and partnership performance reviews.

Market Expansion

• Assess and execute domestic and international expansion opportunities.
• Develop market-entry strategies for new geographic regions.
• Evaluate potential acquisitions, franchise opportunities, and strategic investments.
• Partner with Real Estate and Operations teams to identify new retail locations and formats.

Mergers & Acquisitions

• Identify acquisition targets that align with corporate growth objectives.
• Lead due diligence, valuation, and integration planning efforts.
• Collaborate with Finance and Legal teams throughout transaction processes.
• Monitor acquisition performance and synergy realization.

Revenue Optimization

• Partner with Merchandising, Marketing, and Operations teams to increase revenue and customer acquisition.
• Evaluate new product categories, services, and omnichannel opportunities.
• Develop business cases for investment opportunities and capital allocation decisions.
• Establish KPIs and reporting frameworks to measure growth initiatives.

Leadership

• Build and lead a high-performing business development team.
• Foster a culture of innovation, collaboration, and accountability.
• Mentor senior leaders and provide strategic guidance across the organization.
• Serve as a key member of the executive leadership team.

Qualifications

Required

• Bachelor's degree in Business, Finance, Marketing, Economics, or a related field.
• 10 years of progressive leadership experience in retail, consumer products, hospitality, travel retail, or a related industry.
• 5 years of executive-level experience in business development, corporate strategy, corporate development, or growth-focused leadership roles.
• Proven track record of driving revenue growth, market expansion, and strategic partnerships.
• Experience leading complex negotiations and managing high-value commercial agreements.
• Strong financial acumen, including business case development, forecasting, budgeting, and ROI analysis.
• Demonstrated success leading cross-functional teams and enterprise-wide strategic initiatives.
• Exceptional communication, presentation, and relationship-building skills

Additional Requirements

• Frequent sitting
• Limited standing, walking, climbing, crouching, bending, pushing, or pulling
• Limited travel or overnight
• Occasional travel or overnight
• Frequent travel or overnight; including international
• Normal or corrected vision and hearing
• Can distinguish varying or specific colors, patterns, or materials
• Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
• Typically, indoors
• Typically, at a consistent temperature
• Lift 0-25 lbs.
• Use of fine motor hand functions

We can’t wait to meet you so apply today!

About Us

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

WH Smith prides itself on creating unique experiences for customers by developing distinctive retail store concepts that feature and highlight the local culture, community, and lifestyle of the cities in which they are located.

EEO/ADA/DFWP

WH Smith is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. It is about each person bringing passion and skills to a dynamic and inclusive workplace!

Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with a merchandising software platform