What are the responsibilities and job description for the Account Manager position at Wholesale Payments?
Company Description
Founded in 2007, Wholesale Payments is one of the nation's largest privately held merchant services providers, offering credit card processing, POS solutions, and advanced technology for industries such as retail, restaurants, B2B, and financial services. Headquartered in Lubbock, Texas, the company operates with a dedicated team of over 60 support staff and has additional satellite offices in New Braunfels and Dallas, Texas. With a well-established sales force of over 250 representatives, Wholesale Payments is committed to providing innovative solutions and exceptional customer service to businesses across the nation.
Role Description
This is a full-time hybrid role for an Account Manager based in Amarillo, TX, with the flexibility to work from home on occasion. The Account Manager will focus on building strong relationships with clients, managing current accounts, ensuring customer satisfaction, and identifying opportunities for account growth. Responsibilities include coordinating with clients, addressing their inquiries, providing guidance on payment solutions, and collaborating with internal teams to meet client needs. Additional tasks involve generating sales reports and staying updated on industry trends to provide tailored recommendations.
Qualifications
Founded in 2007, Wholesale Payments is one of the nation's largest privately held merchant services providers, offering credit card processing, POS solutions, and advanced technology for industries such as retail, restaurants, B2B, and financial services. Headquartered in Lubbock, Texas, the company operates with a dedicated team of over 60 support staff and has additional satellite offices in New Braunfels and Dallas, Texas. With a well-established sales force of over 250 representatives, Wholesale Payments is committed to providing innovative solutions and exceptional customer service to businesses across the nation.
Role Description
This is a full-time hybrid role for an Account Manager based in Amarillo, TX, with the flexibility to work from home on occasion. The Account Manager will focus on building strong relationships with clients, managing current accounts, ensuring customer satisfaction, and identifying opportunities for account growth. Responsibilities include coordinating with clients, addressing their inquiries, providing guidance on payment solutions, and collaborating with internal teams to meet client needs. Additional tasks involve generating sales reports and staying updated on industry trends to provide tailored recommendations.
Qualifications
- Strong account management, client relationship-building, and customer service skills
- Proficiency in sales strategy, negotiation, and upselling techniques
- Solid organizational, time management, and problem-solving skills
- Familiarity with payment solutions, financial services, or related industries is a plus
- Exceptional communication and presentation skills
- Proficiency in CRM software and Microsoft Office Suite
- Ability to work independently and in a hybrid environment
- Bachelor’s degree in Business Administration, Marketing, or a related field preferred