Director of Operations Non Medical Home Care

About Us

Whole Hearted is a non-medical home care agency dedicated to providing compassionate, high-quality care. We’re looking for a Director who eats, breathes, and sleeps home care—someone ready to help us grow. This is a role with real room to grow for the right person who’s hungry and genuinely cares.

Position Summary

The Director will provide leadership and oversight across our key departments and drive agency growth. This is a senior leadership role for someone who excels at managing teams, setting direction, and holding operations to a high standard—with the opportunity to grow alongside the agency.

Key Responsibilities

• Oversee the recruiting department

• Oversee customer/client relations and client onboarding

• Oversee vendor relations

• Provide oversight and direction to our scheduling and billing teams

• Maintain compliance with applicable regulations and agency policies

• Partner with the Regional Coordinator to drive agency growth

• Lead, develop, and hold accountable a team of department leads/staff

Qualifications

• 2 years in a management or leadership capacity

• Background in home care or a related field preferred

• Strong leadership and team-management skills

• Proven ability to oversee multiple departments and priorities

• Passion for the home care mission

Compensation & Benefits

• Salary: $63,000–$73,000 (commensurate with experience)

• Performance-based bonus eligibility

• Health, dental, and vision insurance

• Paid time off (PTO)

• Room to grow with the agency