Regional Coordinator

Whole Hearted – Non-Medical Home Care

Part-Time | Hourly | Approximately 20 hours/week

About Us

Whole Hearted is a non-medical home care agency dedicated to providing compassionate, high-quality care. We’re growing, and we’re looking for someone who genuinely cares about home care and wants to be part of building something. This is a role with real room to grow for the right person.

Position Summary

The Regional Coordinator is the agency’s second-in-command, working closely with and reporting to the Director of Operations. Think of this as a slimmed-down director role: you’ll own client intakes, help keep the agency compliant, and be a key point of contact for clients and caregivers. You’ll carry real responsibility and authority within your scope, with the opportunity to grow alongside the agency.

Key Responsibilities

• Manage client intakes and onboarding from start to finish
• Help maintain compliance with applicable regulations and agency policies
• Serve as a primary point of contact for client and caregiver phone calls and day-to-day needs
• Support team oversight, including personnel and administrative decisions within your scope
• Coordinate shift and scheduling needs as they arise
• Step in to support the Director of Operations across departments as needed

Schedule

This role works an alternating two-week schedule, approximately 20 hours per week:

• Week A: Monday, Wednesday, Friday
• Week B: One floating weekday, plus Saturday and Sunday

Qualifications

• Experience in home care or a related field preferred
• Strong organizational skills and attention to detail, especially around compliance
• Comfortable handling client and caregiver communication with professionalism and warmth
• Able to take ownership, exercise good judgment, and work independently
• Passion for the home care mission

Compensation

• $25–$29 per hour, commensurate with experience
• Opportunity to grow with the agency, including potential for expanded hours and responsibilities over time