What are the responsibilities and job description for the Medical Receptionist & Clinical Assistant position at Whole Body Health Care?
Join a Team That Changes Lives
At Whole Body Health Care, we believe healthcare should be personal. We go beyond traditional chiropractic by offering multiple natural healthcare solutions that help people regain their health and confidence.
We're looking for someone who genuinely loves helping people. This is not a position where you sit behind a desk all day. While your primary responsibility will be managing the front office, our entire team works together to create an exceptional patient experience.
If you're the type of person who notices when someone needs help, enjoys staying busy, learns quickly, likes the challenge of learning and becoming better, and isn't afraid to jump in wherever you're needed, we'd love to meet you.
What You'll Do
Your primary role is to keep the front office running smoothly while ensuring every patient feels welcomed, cared for, and supported from check-in to check-out.
Front Office Responsibilities
- Answer phones with warmth and professionalism
- Schedule and coordinate patient appointments
- Check patients in and out
- Process payments and maintain accurate records
- Respond to patient questions and messages
- Communicate with providers and staff regarding patient needs
- Educate patients on office policies and treatment plans
- Maintain efficient patient flow throughout the day
- Assist with insurance verification and administrative tasks
- Help maintain HIPAA compliance and accurate documentation
Clinical Support Responsibilities
When the front office is caught up, you'll jump in to assist our back-office team by:
- Preparing treatment rooms
- Assisting providers and chiropractic assistants as needed
- Helping patients move through their appointments
- Learning rehabilitation exercises and patient education
- Stocking supplies and keeping the clinic organized
- Cleaning and resetting treatment areas
- Helping wherever the team needs support
Who Thrives Here
We're looking for someone who:
- Loves serving and connecting with people
- Is energized by a fast-paced environment
- Can confidently multitask without becoming overwhelmed
- Learns quickly and enjoys learning new skills
- Takes initiative instead of waiting to be asked
- Communicates clearly and professionally
- Works well with a close-knit team
- Is dependable and accountable - we’re a team and we keep score
- Doesn't mind switching from answering phones one minute to helping patients the next
- Implements changes right away - we’re always working to improve
Preferred Experience
Experience in one or more of the following is preferred but not required:
- Customer Service
- Medical Office
- Chiropractic Office
- Receptionist
- Medical Assistant
- Office Administration
- Patient Care
- Kinesiology
- Exercise Science
- Personal Training
- Physical Therapy
High School Diploma or GED required.
Our Core Values
We hire based on character first.
Every member of our team is expected to live our core values:
- Continual Improvement
- Initiative
- Present & Accountable
- Infectious Positivity
- Clear Communication
We also believe in:
- Taking ownership
- Being coachable
- Supporting one another (covering shifts for vacation times)
- Solving problems independently
- Constant learning
- No gossip
- Having fun while working hard
- Physical and Mental health - hard to care for others if you don’t care for yourself
Physical Requirements
This is an active position.
You will spend much of the day on your feet moving throughout the clinic. You may occasionally assist patients, prepare treatment rooms, stock supplies, and learn basic rehabilitation exercises.
Benefits
- Free chiropractic care
- Free gym membership
- Employee discounts on supplements
- Don’t have to work holidays or weekends
- Paid training
- Professional development
- Wellness-focused work environment
- Opportunity for growth within our practice
- Long-term team members can qualify for additional benefits (health, retirement, PTO)
Schedule
Mon, Tues, Thurs 7:30am to 1pm
Wed 8:30am to 5:30pm
Will be asked to help cover shifts for other employees. They will happily cover for you. If you are not willing to help cover shifts, please do not apply.
Pay
$14-$17 an hour with opportunity to grow over time
Pay: $14.00 - $17.00 per hour
Benefits:
- Employee discount
- Free parking
- On-the-job training
- Opportunities for advancement
- Paid training
- Wellness program
Application Question(s):
- Are you willing to work extra hours some weeks to help cover other staffs shifts?
Experience:
- Medical office: 1 year (Preferred)
Ability to Commute:
- Hyde Park, UT 84318 (Required)
Work Location: In person
Salary : $14 - $17