Demo

Patient Billing Representative - $20-$22/Hour - Full-Time

Whittier Street Health Center
Boston, MA Full Time
POSTED ON 11/23/2025
AVAILABLE BEFORE 12/22/2025
Pay & Benefits

  • Competitive pay: $20-$22 per hour
  • Comprehensive health, dental, and vision insurance
  • Life and accidental death (AD&D) insurance
  • Employer-funded pension plan
  • 403(b) retirement savings plan
  • Generous paid time off, holidays, and bereavement leave
  • Professional development support

The Opportunity

Whittier Street Health Center is seeking a full-time Patient Billing Representative to join our team. In this role, you'll be responsible for accurate billing, coding, receivables, and reporting to ensure timely reimbursements and strong revenue cycle management. You will also provide excellent customer service to patients and insurance carriers while supporting our mission to advance health equity in Boston's diverse communities.

Key Responsibilities

  • Verify patient demographic data and input charges/payments into billing systems
  • Prepare and mail billing statements to patients and insurance carriers
  • Follow up on denied claims and correct errors as needed
  • Handle inquiries from patients and third-party carriers with professionalism
  • Enter adjustments, process secondary claims, and track collections activity
  • Make collection calls and establish budget accounts for delinquent accounts
  • Maintain accurate billing reports and documentation
  • Provide coverage for administrative areas as needed

Requirements

  • High school diploma or equivalent; additional education preferred
  • Minimum 1 year of experience in medical billing or related office environment
  • Experience with automated billing systems and strong knowledge of insurance plans
  • Familiarity with ICD-9 and CPT coding, plus medical terminology
  • Excellent communication, phone, and customer service skills
  • Strong organizational skills and attention to detail
  • Proficiency with computers and billing software

Join Our Team!

At Whittier Street Health Center, we believe health care administration is key to ensuring access and equity. As a Patient Billing Representative, you'll help patients navigate billing with compassion and accuracy while supporting our mission. Apply today and be part of a community-focused team.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

Salary : $20 - $22

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