What are the responsibilities and job description for the Dental Patient Care Representative - $17-$19/Hour - Full-Time position at Whittier Street Health Center?
Pay & Benefits
Whittier Street Health Center is seeking a full-time Patient Care Service Representative to support our busy Dental Department. In this role, you'll provide excellent customer service while managing patient registration, scheduling, and insurance verification. You'll help ensure smooth clinic operations and positive patient experiences for our diverse community.
Key Responsibilities
Join Whittier Street Health Center and be part of a team dedicated to advancing health equity. In this role, you'll support patient care, gain valuable experience, and grow your career in community health.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits
- Competitive hourly rate: $17-$19 per hour
- Comprehensive health, dental, and vision insurance
- Life and accidental death (AD&D) insurance
- Employer-funded pension plan
- 403(b) retirement savings plan
- Generous paid time off, holidays, and bereavement leave
- Professional development support
Whittier Street Health Center is seeking a full-time Patient Care Service Representative to support our busy Dental Department. In this role, you'll provide excellent customer service while managing patient registration, scheduling, and insurance verification. You'll help ensure smooth clinic operations and positive patient experiences for our diverse community.
Key Responsibilities
- Answer phones, schedule dental appointments, and send reminders
- Greet and direct patients, verifying demographic and insurance information
- Process encounter forms, collect payments, and complete checkout paperwork
- Support patient registration and pre-registration for upcoming dental visits
- Maintain organized and accurate patient records and data entry
- Assist with patient flow, waiting areas, and office supplies
- Bilingual English/Spanish
- High school diploma or equivalent; additional education preferred
- Graduate of an accredited Medical Assistant program
- Active Medical Assistant Certificate
- Current Basic Life Support (BLS) certification
- 2-3 years of experience in a primary care or ambulatory care setting (hospital experience a plus)
- Proficiency with Epic electronic health record preferred
- Excellent communication, customer service, and teamwork skills
Join Whittier Street Health Center and be part of a team dedicated to advancing health equity. In this role, you'll support patient care, gain valuable experience, and grow your career in community health.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits
- 403(b)
- AD&D insurance
- Bereavement leave
- Dental insurance
- Dependent health insurance coverage
- Disability insurance
- Employee assistance program
- Family leave
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-site gym
- Opportunities for advancement
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Salary : $17 - $19
