What are the responsibilities and job description for the Server position at WhiteStone: A Masonic & Eastern Star Community?
For more than 100 years, we have been serving seniors from our conveniently and centrally located campus in the heart of Greensboro.
Those we serve are always our first priority and our employees are essential to the services we provide to all our residents.
At our organization, we realize that our success starts with our employees! As an Employer of Choice, we are committed to an employee culture that embraces true employee engagement, allowing opportunities to share ideas and suggestions that impact how we serve our residents. At WhiteStone, you will not be just an employee, you will be a significant part of our community where involvement is key to our success.
Currently seeking enthusiastic, hospitality focused Servers that enjoy delivering services with generosity and kindness.
Come be a part of creating an experience to remember for our residents. NO LATE NIGHTS!
Server
Essential Job Duties
WhiteStone fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
WhiteStone employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.
Qualifications
Works indoors; must be able to stand/walk for 100% of the work day; must be able to lift and carry up to 20 lbs. independently; must be able to push and pull bus carts weighing up to 50 lbs. independently; must be able to bend, stoop, reach, and balance frequently throughout the work day. Must be able to see, hear, and speak.
Criminal background, drug screen, references required. EOE
Those we serve are always our first priority and our employees are essential to the services we provide to all our residents.
At our organization, we realize that our success starts with our employees! As an Employer of Choice, we are committed to an employee culture that embraces true employee engagement, allowing opportunities to share ideas and suggestions that impact how we serve our residents. At WhiteStone, you will not be just an employee, you will be a significant part of our community where involvement is key to our success.
Currently seeking enthusiastic, hospitality focused Servers that enjoy delivering services with generosity and kindness.
Come be a part of creating an experience to remember for our residents. NO LATE NIGHTS!
Server
Essential Job Duties
- Sets tables and maintains work stations in proper order.
- Takes orders, provides service and requested items both graciously and courteously.
- Clears dishes from tables during and after meal service.
- Answers pertinent questions about menu items.
- Assists in maintaining a high level of customer service for our residents and their guests.
- Assists with dish washing and distribution of clean dishes if needed.
- Maintains safe and sanitary conditions in work areas.
- Maintains acceptable standards of personal hygiene and complies with department dress code.
- Completes all assigned cleaning tasks.
- Attends in-service training and education sessions as assigned.
- Performs specific work duties and responsibilities as assigned by supervisor.
WhiteStone fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
- We greet residents, employees and guests warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate resident, employee and guest needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We embrace and value our differences.
- We make residents, employees and guests feel important.
- We ask “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
WhiteStone employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.
Qualifications
- Ability to understand and follow instructions in English and communicate effectively.
- Experience waiting tables in a hotel, restaurant or club with fine dining preferred; will train.
- Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understands requests.
- Ability to work in close cooperation with residents, guests, visitors, families, supervisor and peers. Requires courtesy, tact and graciousness.
Works indoors; must be able to stand/walk for 100% of the work day; must be able to lift and carry up to 20 lbs. independently; must be able to push and pull bus carts weighing up to 50 lbs. independently; must be able to bend, stoop, reach, and balance frequently throughout the work day. Must be able to see, hear, and speak.
Criminal background, drug screen, references required. EOE
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