Human Resources Manager

About WhiteCrow

We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house research.

About our client

Our Client is the global market leader in the design, testing, and manufacture of specialty filter solutions for the tobacco industry. Headquartered in Singapore, the company operates nine manufacturing facilities across Europe, the Americas, and Asia, supported by two Innovation Centres, an accredited Scientific Services laboratory, and a Centre of Excellence dedicated to sustainability.

With a workforce of approximately 2,000 employees, Our Client serves customers in more than 120 countries worldwide.

Guided by a strong sense of partnership, Our Client’s purpose is to support its partners in transforming their businesses and realizing sustainable growth—succeeding together through collaboration. Its mission is to be a responsible, customer-focused innovation leader, delivering excellence in sustainable solutions for today and the future.

About the role

• We are looking for a result driven and qualified Human Resources (HR) Manager, with business partnering skills, to oversee a full spectrum of Human Resources services. Reporting to the Global Human Resources Business Partner - Operations, dotted-line to Site General Manager, the incumbent is responsible for leading the full spectrum of HR functions at the site, ensuring strong HR operations, workforce stability, and alignment with global HR strategies.
• This role partners closely with site leadership to drive performance, strengthen organizational capability, and build a resilient, high-performing workforce.

As a Human Resources Manager, you will be responsible for...

Business Partnering & Leadership Support

• Acting as a strategic HR partner to the Site General Manager and leadership team.
• Providing guidance on organizational design, workforce planning, and people strategies.
• Supporting leaders in decision-making related to performance, engagement, and talent.

Talent Management & Workforce Planning

• Leading manpower planning aligned with production and operational needs.
• Driving recruitment strategies, especially for operators, technicians, and critical roles.
• Building and maintaining talent pipelines (including internal mobility across GSO sites).
• Overseeing onboarding and integration of new hires.

Performance & Capability Development

• Implementing performance management processes and ensure consistency.
• Identifying capability gaps and drive training and development initiatives.
• Partnering with global teams to deploy leadership development programs.
• Strengthening frontline leadership capability (e.g., supervisors, shift leads, cell leads).

Employee Engagement & Culture

• Driving engagement initiatives aligned with site needs and global framework.
• Developing and executing engagement action plans.
• Monitoring employee sentiment, attrition trends, and address root causes.
• Fostering a positive, inclusive, and high-performance culture.

Employee Relations & Compliance

• Managing employee relations issues, including disciplinary cases and grievances.
• Ensuring compliance with local labor laws and company policies.
• Partnering with legal or external stakeholders when required.
• Promoting fair and consistent HR practices across the site.

HR Operations & Excellence

• Overseeing HR operations including payroll inputs, benefits administration, and HR systems.
• Ensuring data accuracy and timely reporting (headcount, attrition, etc.).
• Driving HR process improvements and standardization.
• Ensuring audit readiness and compliance with internal controls.

Site HR Team Leadership

• Leading, coaching, and developing the site HR team.
• Building HR capability to act as strong business partners to line managers.
• Driving consistency and quality in HR service delivery.

Change Management & Transformation

• Leading HR initiatives related to transformation, restructuring, or stabilization.
• Supporting crisis management and recovery plans (e.g., high attrition, ramp-up challenges).

What you already have...

• More than 10 years’ experience in site HR leadership roles supporting about 80 employees’ size, and manufacturing experience is a must,
• BA/BS degree, or equivalent combination of education and experience.
• SHRM or PHR Certificate.
• Ability to deliver change management programs.
• Extensive knowledge of employment laws and practices.
• Excellent problem solving and critical thinking abilities demonstrate a high competence in organizational decision making.