What are the responsibilities and job description for the Head of Global Asset Servicing position at WhiteCap Search?
Our client, a traded global alternative asset manager, is seeking a Head of Global Asset Servicing that will lead this function for the firm. This is a hybrid position!
This individual will be responsible for overseeing end-to-end asset servicing functions, with a particular emphasis on bank debt portfolios, corporate actions, and loan servicing. The role requires a hands-on leader who can manage high-volume, complex workflows, drive process transformation, and maintain strong relationships across global teams and third-party providers.
Job Function
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This individual will be responsible for overseeing end-to-end asset servicing functions, with a particular emphasis on bank debt portfolios, corporate actions, and loan servicing. The role requires a hands-on leader who can manage high-volume, complex workflows, drive process transformation, and maintain strong relationships across global teams and third-party providers.
Job Function
- In Office Policy: Hybrid 4/1; Friday is WFH
- Leadership & Oversight
- Lead the Global Asset Servicing team across New York, Los Angeles, and Mumbai
- Act as the primary escalation point for asset servicing issues, breaks, and risk events
- Partner closely with investment teams, middle office, finance, treasury, and trustees
- Service Provider Management
- Oversee and manage fund administrators, custodians, and trustees
- Identify recurring issues and implement long-term, scalable solutions
- Ensure strong governance and accountability across third-party relationships
- Operational Excellence & Process Improvement
- Drive automation and workflow optimization, reducing manual processes
- Evaluate and implement industry tools and system enhancements
- Lead cross-functional initiatives to improve accuracy, scalability, and efficiency
- Reconciliation & Risk Management
- Oversee daily reconciliations between internal systems and external parties
- Identify systemic breaks and implement root-cause solutions
- Maintain robust quality control and risk mitigation frameworks
- Reporting & Audit
- Develop and present KPIs and performance metrics to senior leadership
- Coordinate asset servicing audit requests with auditors, consultants, and regulators (e.g., SEC)
- Ensure adherence to internal policies and regulatory standards
- Minimum of 12 years of experience in investment operations, asset servicing, or loan operations, preferably within alternative asset management
- Strong expertise in corporate actions and bank debt / loan servicing
- Hands-on experience with Wall Street Office (WSO)
- Proven ability to manage global teams and complex operational environments
- Deep experience working with fund administrators, custodians, and institutional client bases (pensions, insurance, sovereigns, etc.)
- Demonstrated success driving process improvement, automation, and scalable infrastructure
- Strong communication and stakeholder management skills across business lines
45696
Salary : $200,000 - $300,000