Clinic Assistant-Midway Clinic, Cherokee Village

About the Role:

The Clinic Assistant plays a vital role in ensuring the smooth and efficient operation of the Midway Medical Clinic, located in Cherokee Village, Ark. by providing comprehensive support to medical staff and patients. This position is responsible for managing patient intake, maintaining accurate records, and assisting with basic clinical tasks under the supervision of healthcare professionals. The Clinic Assistant acts as a liaison between patients and medical personnel, facilitating clear communication and a positive patient experience. Ultimately, the Clinic Assistant helps create an organized, welcoming, and efficient clinical environment that supports patient care and staff productivity.

Minimum Qualifications:

• High school diploma or equivalent.
• Basic knowledge of medical terminology and clinical procedures.
• Experience with electronic health record (EHR) systems or willingness to learn.
• Strong organizational and communication skills.
• Ability to maintain patient confidentiality and adhere to HIPAA regulations.

Preferred Qualifications:

• Previous experience working in a clinical or healthcare setting.
• Proficiency in scheduling software and office productivity tools.

Responsibilities:

• Greet and register patients upon arrival, verifying personal and insurance information accurately.
• Schedule and confirm patient appointments, managing the clinic calendar to optimize workflow.
• Maintain and update patient records in compliance with privacy regulations and clinic policies.
• Manage inventory of office supplies and ensure cleanliness and organization of the clinic environment.
• Answer phone calls, respond to patient inquiries, and provide information regarding clinic services and procedures.

Skills:

The Clinic Assistant utilizes strong organizational skills daily to manage patient flow and maintain accurate records, ensuring efficient clinic operations. Effective communication skills are essential for interacting with patients, healthcare providers, and administrative staff, facilitating clear and compassionate exchanges. Familiarity with electronic health record systems and scheduling software enables the assistant to handle appointments and documentation accurately and efficiently. Attention to detail is critical when managing patient information and supporting clinical tasks to uphold safety and compliance standards. Additionally, interpersonal skills help create a welcoming environment that supports patient comfort and trust throughout their clinic experience.