Scheduling Coordinator

Why work for White Mountain Dental??? White Mountain Dental (located in the heart of North Conway, NH) is a friendly & professional work environment & is operated by caring Dental Professionals & Staff. Our purpose is to provide patients with high-quality dental services and help them in preventing future dental problems. Through comprehensive dentistry, we give our patients better health and an improved quality of life to help them enjoy the White Mountains even more! WMD has been growing & it is time to grow again! We have a dedicated team of individuals, who are passionate about what they do & love to share that passion with our patients. These long-term employees are a great team & truly enjoy working with each other. We are willing to mentor new team members, so don’t hesitate to apply! Join Our Dynamic Team & Send us your resume TODAY!

Essential Duties

• Keep the doctor and the hygienist productively busy throughout the day.
• Answer phone calls related to scheduling and insurance needs.
• Review patient records for each day’s schedule, noting any outstanding

treatment needs.

• Schedule all appointments and detail the procedure and time needed.
• Stabilize production & collections by scheduling according to practice

guidelines.

• Maximize time efficiency in scheduling by utilizing procedure codes to

doctor time, assistant time, anesthesia, etc.

• Check messages related to scheduling changes before the morning huddle

and update staff as to any changes.

• Monitor the schedule throughout the day to ensure all runs smoothly.
• Maintain a short call list to aid in filling last-minute openings.
• Check account balances of patients coming in and prepare to discuss any

monies due.

• Note chronic last-minute cancellations in the patient’s file to prevent

prescheduling the next hygiene visit.

Knowledge/Skills/Abilities

• Skilled in the use of standard office equipment, including telephones,

calculators, copiers, fax, computers, and computer software (MS Excel,

Word, Practice Management software)

• Ability to maintain composure and professionalism when exposed to

stressful situations

• Has a positive attitude about the practice, the services provided, and the

products sold

• Increases knowledge and skills through self-study and by attending courses

and seminars

• Has dependable job attendance and can be relied on to follow through with

assigned tasks