What are the responsibilities and job description for the Houseperson position at White Lodging?
Description
Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Houseperson, you’ll play a vital role in supporting the housekeeping associates by ensuring they have the resources they need each day and performing other projects as needed.
Responsibilities:
What You’ll Do
What You Can Look Forward To
Summary:
Who We Are
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Houseperson, you’ll play a vital role in supporting the housekeeping associates by ensuring they have the resources they need each day and performing other projects as needed.
Responsibilities:
What You’ll Do
- Deliver the highest quality of service to guests, anticipating and exceeding their expectations.
- Restock linen closets, storage rooms, and other designated areas with clean linens and supplies.
- Assist with stripping guest rooms of linens and trash as needed.
- Vacuum and mop hallways, stairwells, and other common areas.
- Maintain a pristine lobby: clean the registration desk, remove fingerprints from glass doors, and vacuum floors.
- Clean and maintain public restrooms, replenishing supplies as necessary.
- Keep the pool area tidy by replenishing supplies, emptying trash, cleaning tables and doors, and checking spa water and bromine levels.
- Clean and organize the exercise room, wiping equipment, mirrors, and glass doors while ensuring trash is removed.
- Perform additional duties as assigned to support the housekeeping team.
- A passion for delivering excellent guest service and maintaining high standards of cleanliness.
- Initiative, self-motivation, and a positive, team-oriented attitude.
- Sound judgment and problem-solving skills.
- Completion of required training and certification sign-off.
- Physical ability to lift, carry, or move up to 10 lbs. regularly and up to 25 lbs. occasionally, and stand or move for extended periods.
What You Can Look Forward To
- Medical, Dental, and Vision insurance (starting Day 1)
- Life Insurance and Disability Insurance
- Paid Parental Leave
- DailyPay option
- Employee Assistance Program (EAP)
- 401(k) with company match
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- Leadership development and tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities for growth