What are the responsibilities and job description for the General Manager position at White Door Events?
Company Description White Door Events is a full-service special event company providing nationwide décor, rental, and custom design solutions for occasions of any size. The team specializes in concept development, curated product coordination, and onsite event set management to transform venues into extraordinary environments. With 30 years of experience, the company delivers innovative, trend-setting event design, décor, and production services. White Door Events serves corporate events, productions, ceremonies, weddings, social galas, parties, and other special gatherings, aiming to be a trusted partner for both event design and rentals.
Role Description The General Manager is a full-time, on-site role based in New Orleans, LA, responsible for overseeing day-to-day operations of White Door Events. The General Manager will supervise event production processes, coordinate with design consultants and sales teams, and maintain high standards in client service and event execution. They will handle financial management tasks such as budgeting, forecasting, and performance reporting, while monitoring key business metrics. The role also involves implementing operational best practices, optimizing inventory and rentals, ensuring compliance with company policies, and fostering a collaborative, safety-focused workplace culture.
Qualifications
- Experience in event management, production operations, or hospitality leadership, preferably in special events or décor/rental services.
- Strong people management skills, including team leadership, performance coaching, and staffing oversight.
- Proficiency in budgeting, financial tracking, and operational planning to support business growth and efficiency.
- Excellent client relationship skills, including contract oversight, service quality monitoring, and issue resolution.
- Ability to coordinate logistics for multiple events, manage timelines, and oversee onsite execution and setup.
- Strong organizational and problem-solving skills, with attention to detail in project documentation and processes.
- Effective written and verbal communication skills for collaboration with internal teams, vendors, and clients.
- Comfort with business and project management software; experience with inventory or rental management systems is a plus.
- Ability to work on-site in New Orleans, LA and be present during peak event times, including some evenings and weekends.
- Bachelor’s degree in Business, Hospitality Management, Event Management, or a related field, or equivalent work experience.