What are the responsibilities and job description for the Technology Trainer position at White and Williams LLP?
Philadelphia office of White and Williams LLP, a large multi-practice law firm, is seeking a dynamic technology trainer with strong customer service skills. In-depth knowledge of MS office and iManage essential. GenAI like MS365 Copilot experience a plus. Law firm experience and creating eLearning a plus. Duties will include conducting instructor-led training via classroom, one-on-one, and webinar, writing course outlines and reference materials, and periodic travel to outer offices which may include traveling with computer equipment and setup. Position requires exceptional interpersonal skills, good troubleshooting skills, attention to detail, and the ability to work as a team member. We offer a competitive salary and benefits package, as well as a professional environment. EOE/M/F/D/V
Requirements
5 - 7 Years' software training experience
4 Year-degree
Software training experience
Law firm experience a plus
Experience creating eLearning a plus
Exceptional interpersonal skills
Willingness to travel to regional offices (MD, DE, PA, NJ, NYC, CONN, RI, MASS)
No agencies, please
Why Work At White and Williams?
People choose to work at White and Williams because they want to be a part of an ethical, fair and professional work environment. White and Williams strives to recruit and maintain a workforce of highly motivated individuals. Our employees are carefully trained and mentored to succeed. We enjoy a culture of open doors, first names and hard work! Our friendly, flexible and open atmosphere has been enjoyed and supported by our employees throughout the years. We are team players with one common goal – meeting our clients’ needs.
We are committed to equal opportunity employment. It is our policy to provide equal opportunity from recruitment through employment and promotion without regard to race, color, religion, age, sex, sexual orientation or preference, national origin, veteran status or disability, consistent with business necessity and safe performance on the job.
The Benefits
We offer a comprehensive benefits package to employees. Our Benefits Administrator has over 20 years of experience in the legal field and is readily available to answer questions on any of the benefits offered:
Health Insurance
Dental Insurance
Paid Employee Life Insurance
Supplemental Life Insurance
Short- and Long-Term Disability Insurance
401(k) and Firm Match
Family and Medical Leave
Medical Flexible Spending Accounts
Employee Assistance Program
Domestic Partner Benefits
Annual Flu Shots
Vacation, Sick and Personal Time
Pre-Tax Transportation Benefit
Vision Insurance
Requirements
5 - 7 Years' software training experience
4 Year-degree
Software training experience
Law firm experience a plus
Experience creating eLearning a plus
Exceptional interpersonal skills
Willingness to travel to regional offices (MD, DE, PA, NJ, NYC, CONN, RI, MASS)
No agencies, please
Why Work At White and Williams?
People choose to work at White and Williams because they want to be a part of an ethical, fair and professional work environment. White and Williams strives to recruit and maintain a workforce of highly motivated individuals. Our employees are carefully trained and mentored to succeed. We enjoy a culture of open doors, first names and hard work! Our friendly, flexible and open atmosphere has been enjoyed and supported by our employees throughout the years. We are team players with one common goal – meeting our clients’ needs.
We are committed to equal opportunity employment. It is our policy to provide equal opportunity from recruitment through employment and promotion without regard to race, color, religion, age, sex, sexual orientation or preference, national origin, veteran status or disability, consistent with business necessity and safe performance on the job.
The Benefits
We offer a comprehensive benefits package to employees. Our Benefits Administrator has over 20 years of experience in the legal field and is readily available to answer questions on any of the benefits offered:
Health Insurance
Dental Insurance
Paid Employee Life Insurance
Supplemental Life Insurance
Short- and Long-Term Disability Insurance
401(k) and Firm Match
Family and Medical Leave
Medical Flexible Spending Accounts
Employee Assistance Program
Domestic Partner Benefits
Annual Flu Shots
Vacation, Sick and Personal Time
Pre-Tax Transportation Benefit
Vision Insurance