What are the responsibilities and job description for the Camp Lucy Resort Activities Manager position at Whim Hospitality?
Key Responsibilities:
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- Activity Planning and Development: Create and develop a diverse schedule of activities, programs, and events that enhance the guest experience, including outdoor adventures, team-building exercises, arts and crafts, and wellness sessions
- Execution of Activities: Oversee the implementation of scheduled activities, ensuring they are delivered smoothly and meet the expectations of guests. Coordinate logistics, manage materials, and supervise staff as needed
- Guest Engagement: Interact with guests to promote activities, gather feedback, and ensure satisfaction. Address guest inquiries or concerns related to activities to enhance their overall experience
- Collaboration with Other Departments: Work closely with other teams at Camp Lucy, including Facilities, Food & Beverage, and Marketing, to ensure a cohesive experience for guests and to promote activities effectively
- Staff Management and Training: Recruit, train, and manage activity staff, offering guidance and support to ensure team members deliver high-quality programs. Foster a positive team environment that encourages collaboration and innovation
- Safety Compliance: Ensure that all activities comply with safety regulations and best practices, conducting necessary risk assessments and maintaining safety equipment
- Budget Management: Assist in developing and managing the budget for activities, monitoring expenses, and ensuring efficient use of resources to maximize guest enjoyment while minimizing costs
- Bachelor’s degree in Recreation Management, Hospitality, or a related field preferred
- Proven experience in activity planning, event management, or a similar role, particularly in a hospitality or recreational setting
- Strong leadership and communication skills, with the ability to motivate and inspire staff and engage guests
- Excellent organizational skills and attention to detail
- Ability to work flexible hours, including weekends and holidays, to accommodate guests’ schedules
- Strong problem-solving skills and the ability to work effectively under pressure
- Passion for outdoor and recreational activities, with knowledge of best practices in guest engagement and experience enhancement
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