What are the responsibilities and job description for the Business Technology & Optimization Specialist position at Wharton-Smith?
Wharton-Smith is a company known for delivering clean water, state-of-the-art schools, fire and police stations, recreational parks, sports arenas, themed attractions and more. Do you want to make a difference when it comes to helping build communities? Are you looking to put your strong construction and support skills to use? If so, Wharton-Smith, Inc. may be the right career move for you.
We are seeking an intern to fill a position in the Business Technology & Optimization Department where you will assist the team with tasks that relate to system administration, troubleshooting issues, reviewing data and helping project teams utilize each system efficiently.
We offer a fast paced, challenging, and dynamic work environment that requires innovative thinking, flexibility, pride in quality of work and the ability to work as a team player.
Responsibilities:
- Partner with stakeholders to define clear business and functional requirements
- Analyze current business processes to identify inefficiencies, risks, and automation opportunities
- Research, evaluate, and compare software solutions against defined business requirements
- Lead or support system implementations from planning through go-live
- Assist with day-to-day system administration of multiple software applications
- Assist with monitoring key activities and act on issues promptly.
- Support users learning new processes through in-person and virtual learning
- Assist with creating user manuals and training material
- Work with internal resources to troubleshoot and fix issues
Technical Skills:
- Proficiency in Microsoft Office
- Excellent analytical, organizational, and problem-solving skills
- Ability to maintain a high level of accuracy
Preferred Skills:
- Proficiency with business process mapping tools (e.g., Visio, Lucidchart, Miro)
- Familiarity with SaaS Software Evaluation & Vendor Assessments
- Requirements Gathering & Functional Specification Development
- Experience with project management tools (e.g., Monday.com, Asana, Jira)
- Experience researching, evaluating, and comparing software solutions
Qualifications:
- 2 years of experience in business analysis, business technology, systems implementation, or process improvement
- Demonstrated experience leading or supporting software implementations
- Experience gathering and documenting business and functional requirements
Our recruiting process is centralized and is handled by our HR Department. If we are sent unsolicited resumes from recruiters, we will not pay any recruiting fees. Unsolicited resumes are any resumes sent to us by a recruiter who has not been pre-approved by HR, has not signed our contract, and has not been requested by our HR Department to search for a specific position.