What are the responsibilities and job description for the Front Desk Receptionist position at Westwood Club?
Company Overview
Westwood Club is a premier private tennis club dedicated to providing a vibrant recreational environment centered around family, friends, and fun. We pride ourselves on delivering exceptional service, well-maintained facilities, and fostering a relaxed atmosphere of camaraderie that creates lasting memories for our members and guests.
Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our club. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide outstanding customer service to members and visitors alike. Your organizational skills and professionalism will ensure smooth daily operations and contribute to the positive experience that defines Westwood Club.
Duties
- Greet members, guests, and visitors warmly, ensuring a friendly and professional first impression
- Answer incoming calls using multi-line phone systems, directing inquiries efficiently and courteously
- Manage appointment scheduling, calendar management, and event registrations with precision
- Handle data entry tasks such as member information updates, filing, and record keeping using Microsoft Office and Google Workspace
- Assist with office management duties including filing, proofreading documents, and maintaining office supplies
- Provide excellent customer support by addressing questions or concerns promptly and effectively
- Support administrative tasks such as typing correspondence, managing office emails, and supporting other staff with clerical needs
Skills
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Experience with multi-line phone systems and phone etiquette to handle inquiries professionally
- Previous office or clerical experience is preferred; familiarity with office management practices is advantageous
- Exceptional customer service skills combined with strong time management and attention to detail
- Ability to work with all levels of Management
- Computer literacy is a plus
Join us at Westwood Club where your enthusiasm and professionalism will help create memorable experiences for our members while advancing your career in a dynamic environment!
Pay: $17.50 - $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $19