What are the responsibilities and job description for the Front Desk Receptionist position at Westside Family Dental?
Westside Family Dental is looking for an experienced, patient focused, detail oriented Dental Office Front Desk / Patient Services Coordinator. Current opening is for a permanent, full-time position working approximately thirty-five hours per week. We are a non-corporate, general dental practice focused intently on providing exceptional patient care through a great patient experience. We provide a wide range of dental services including cosmetic, implants, restorative, and reconstructive dentistry.
This position requires the ability to communicate effectively with patients and teammates. It also requires excellent time management and organizational skills. This position will be required to uphold our standards around patient experience and always insure the highest level of customer service. Applicant must have a strong work ethic as well as an outgoing personality and positive attitude. Work experience in a general dental office preferred. This position will be responsible for, but not limited to the following duties:
- Answer phones
- Confirm appointments
- Schedule patient appointments
- Monitor the schedule
- Proactively work to fill hygiene and operative appointment openings
- Check-in patients when they arrive
- Check-out patients when appointments are complete
- Collect payments from patients
- Review treatment plans and financing options with patients
- Verify patient's insurance benefits
- Filing first claims with dental insurance carriers
- Manage the recall and reactivation systems
- Perform other front office functions
- Establish and maintain relationships with all patients
If this position and our practice sounds like a great match for you, we would love the opportunity to meet you and get to know you better. Competitive starting salary and benefits offered. Come join our growing dental family and help us continue changing the lives of our patients.
We look forward to hearing from you. Westside Family Dental would like to thank all applicants for submitting their resume, however, only applicants selected to be interviewed will be contacted.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Professional development assistance
- Retirement plan
Work Location: In person
Salary : $18 - $22