What are the responsibilities and job description for the Denturist Front Desk Receptionist position at Hi-Line Denture?
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and ensuring the smooth operation of our office. The ideal candidate will possess excellent customer service skills, be detail-oriented, and have experience in office management.
Duties
- Greet and assist visitors in a professional and courteous manner.
- Manage incoming calls, emails, and correspondence efficiently.
- Schedule appointments and maintain the calendar for the office.
- Perform data entry tasks accurately, ensuring all information is up to date.
- Maintain organized filing systems for both physical and electronic documents.
- Assist with proofreading documents to ensure accuracy and professionalism.
- Provide support as a dental receptionist as needed, including patient check-in/check-out processes.
- Handle customer inquiries and resolve issues promptly to enhance client satisfaction.
- Collaborate with team members to improve office procedures and workflows.
- Take payments from patients and bill insurance appropriately.
- Clean rooms between patients and seat them .
- Maintain a clean front office area including emptying trash, vacuuming and wiping down surfaces.
- Assisting in daily and weekly cleaning of the office and lab areas.
Requirements
- Previous experience as a receptionist or in a similar administrative role is preferred.
- Strong customer service skills with the ability to communicate effectively with clients and staff.
- Proficiency in office management tasks, including data entry and filing systems.
- Must be able to work well with others and share work space as needed.
- Familiarity with medical or dental office procedures is a plus but not mandatory.
- Excellent proofreading skills to ensure high-quality documentation.
- Ability to multitask while maintaining attention to detail in a fast-paced environment.
- A positive attitude and professional demeanor are essential for this role.
- Problem solving and critical thinking.
Join us as we strive to provide exceptional service while maintaining an organized and efficient front desk operation!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $17 - $20