Maintenance Tech II

Responsible for the preventative, repair, and maintenance of the hotel’s mechanical/electrical systems, equipment, and building aesthetics.

ESSENTIAL JOB FUNCTIONS:

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

• Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
• Perform preventative maintenance assignments on a scheduled basis (e.g., “room care”).
• Service the hotel’s pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
• Maintain the building exterior and “curb appeal” (e.g., lawn care, painting, and gardening).
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules - OSHA, federal\state laws.
• Know the department's fire prevention and emergency procedures.
• Utilize the proper protective equipment as required.
• Report unsafe conditions to the supervisor.
• Report accidents, injuries, near-misses, property damage, or loss to supervisor.
• Ensure a safe work environment by following all safety and security procedures and rules.
• Adhere to the hotel's Standard of Appearance. 
• Assist other Engineering Personnel when needed.
• Perform other duties as requested by supervisor/manager.

KNOWLEDGE, SKILLS & ABILITIES:

• High school diploma or equivalent
• A minimum of one year of relevant experience in a full-service luxury hotel is required.
• Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
• Basic mechanical aptitude for operation and repair of hotel equipment.
• Ability to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
• Ability to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.
• Experience with specific skill set such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
• Ability to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
• Experience with the use of basic hand and electric tools. 
• Knowledge of the layout of the building, sleeping and function rooms.
• Ability to effectively deal with internal and external customers, while demonstrating patience and delivering excellent service.
• Ability to listen effectively, speak, read and write English clearly. 
• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient and while maintaining a pleasant and positive demeanor.
• Ability to follow written and or verbal instructions.

PHYSICAL DEMANDS:

• Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift.
• Must be able to work in hot, cold, and wet conditions and be able to stoop, kneel, crawl, and climb on all types of surfaces.
• Hearing and visual ability to observe and detect signs of emergencies.
• Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air.
• Grasping, lifting, and holding tools and good finger dexterity are required.
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
• Carrying and moving objects up to 100 pounds.
• Frequent twisting, bending, stooping, using both hands, reaching, standing, walking, talking, hearing, seeing and smiling.