What are the responsibilities and job description for the Dining Room Captain position at Westminster Brand 051816?
Westminster Towers is a large upscale Life Plan Community and Health Center located just south of downtown Orlando. We are a church related, not-for-profit community service organization dedicated and committed to providing services for older adults and persons with special needs by creating and administering excellent residential and health care facilities. We are looking for a Dining Room Captain for the evening shift to provide leadership, excellence in service, and supervision.
Dining Room Captain
Support the dining room service staff. Perform a variety of tasks as assigned by the Dining Room Supervisor. Provide on the job training and mentoring to new servers into the senior dining environment. Coaches and lead the Servers in order to provide excellent customer service to residents and their guests.
ESSENTIAL POSITION FUNCTIONS:
- Schedule specific duties of servers.
- Complete dining service related reports, as assigned by the supervisor.
- Record meals served and supervise the check at the Point of Service station.
- Able to instruct and monitor staff while performing all assigned dining service tasks.
- Control flow of service and ensure guest satisfaction at all times.
- Manage resident’s requests for special meals and reservations.
ESSENTIAL QUALIFICATIONS:
Education:
- High School Diploma or Equivalent (Students working towards a High School Diploma are eligible for this position)
Experience:
- Full understanding of food service methods in a high volume full service dining environment with a focus on front of the house operations.
- 12 months experience in a high volume full service dining environment and customer relations
- Florida ServSafe certification required or ability to obtain certification within 90 days of date of hire.
Join the Westminster Family today! We offer:
- Fun Work Environment
- Competitive Wages
- Health Insurance with Wellness Discount
- Dental Insurance
- Fitness Facility Onsite
- Vacation Pay
- Free Covered Parking (Downtown Orlando)
- Career Advancement
- Discounted Meals, and More!
EOE, DFWP – “We honor those who have served.”
