Engineering Supervisor

ABOUT WESTIN

At Westin, we believe that well-being is the foundation of every meaningful travel experience. Each detail of our environment is thoughtfully designed to help our guests feel renewed, balanced, and at their very best. We understand that travel can disrupt daily rhythms, and we are committed to being a partner in helping our guests restore and elevate their well-being.

Our associates bring this vision to life through intuitive service, genuine care, and a shared commitment to excellence. We seek individuals who are energized by leadership, inspired by teamwork, and dedicated to creating environments where both guests and associates thrive. At Westin, together, we rise.

POSITION PURPOSE

The Engineering Supervisor is a key leader within the Engineering team, responsible for overseeing the daily operation, maintenance, and repair of all mechanical and building systems throughout the resort. This role partners closely with Engineering leadership to ensure a safe, efficient, and well-maintained environment that supports both guest comfort and associate success.

The Engineering Supervisor provides hands-on technical expertise while guiding, mentoring, and supporting team members to uphold Westin’s elevated standards.

ESSENTIAL RESPONSIBILITIES

Engineering Operations & Oversight (75%)

• Supervise and participate in the maintenance and repair of HVAC, refrigeration, boilers, pumps, electrical, and mechanical systems.

• Assign and prioritize daily work orders, ensuring timely and high-quality completion.

• Monitor building systems to ensure optimal performance, safety, and compliance with all operational standards.

• Perform complex troubleshooting and provide technical guidance to engineering team members.

• Maintain accurate records of maintenance activities, repairs, and preventative maintenance programs.

• Ensure all safety systems are functioning properly and that work is conducted in compliance with OSHA and company standards.

Team Leadership & Development (15%)

• Provide day-to-day leadership, coaching, and support to Engineering Technicians and team members.

• Foster a culture of accountability, collaboration, and continuous improvement.

• Assist in training, scheduling, and performance management to support team success.

• Lead by example, demonstrating professionalism, safety awareness, and service excellence.

Guest & Operational Support (10%)

• Ensure prompt and professional response to guest maintenance concerns, supporting a seamless and restorative stay experience.

• Collaborate with other departments to support resort operations, events, and special projects.

• Act as a resource for urgent maintenance needs and operational challenges.

SUPPORTIVE CONTRIBUTIONS

• Assist Engineering leadership in managing departmental operations, inventory, and vendor coordination.

• Support preventative maintenance and sustainability initiatives across the resort.

• Step into leadership responsibilities in the absence of the Chief or Assistant Chief Engineer as needed.

QUALIFICATIONS & CAPABILITIES

Technical & Leadership Skills

• Advanced knowledge of HVAC, refrigeration, boilers, electrical systems, and general mechanical operations.

• Proven ability to troubleshoot complex mechanical issues and implement effective solutions.

• Strong leadership, organizational, and problem-solving skills.

• Ability to prioritize tasks, manage workloads, and support team productivity.

• Effective communication skills with the ability to collaborate across departments.

Education & Experience

• High school diploma or equivalent required; technical certification or degree preferred.

• Minimum of five (5) years of hands-on engineering or mechanical experience, with at least one (1) year in a supervisory or lead role preferred.

• Hospitality or resort experience is highly preferred.

Certifications

• Ability to obtain and maintain required licenses and certifications.

• First-class operating engineer license for boilers and air conditioning preferred/required per property standards.

Personal Attributes

• A service-driven leader with a commitment to excellence and team development.

• Detail-oriented, dependable, and proactive in maintaining safe and efficient operations.

• Adaptable and composed in a fast-paced, dynamic environment.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Ability to move throughout the property for extended periods, including walking, standing, bending, and climbing.

• Capable of lifting up to 50 pounds regularly and up to 100 pounds occasionally.

• Comfortable working in varied conditions, including mechanical rooms, outdoor environments, extreme heat (kitchens), and cold environments (freezers).

• Frequent use of tools, machinery, and equipment requiring manual dexterity.

• Exposure to noise, chemicals, moving mechanical parts, and other operational hazards, with strict adherence to safety protocols.

• May operate vehicles, lifts, and other mobile equipment as required.

STANDARDS & EXPECTATIONS

• Maintain a professional appearance in alignment with Westin grooming standards.

• Demonstrate reliability through consistent attendance and leadership presence.

• Uphold Westin and Marriott standards for safety, service, and operational excellence.

• Foster a respectful, inclusive workplace aligned with our commitment to diversity, equity, and belonging.

ADDITIONAL INFORMATION

This role requires flexibility to work varied schedules, including evenings, weekends, and holidays, based on business needs.

Westin is an Equal Opportunity Employer committed to creating an inclusive environment for all associates. Employment may be contingent upon the successful completion of a background check in accordance with applicable laws.

Salary : $28 - $30