What are the responsibilities and job description for the eCommerce Junior Account Manager position at Westin Group?
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
The Junior eCommerce Account Manager supports the growth and day-to-day success of our Walmart Marketplace account. This role is ideal for someone early in their eCommerce career who enjoys working with product data, polishing listings, and learning how smart strategy turns clicks into sales.
You’ll work closely with senior team members while gaining hands-on experience in catalog management, listing optimization, pricing, promotions, and performance analysis. Curiosity, organization, and follow-through are key ingredients for success in this role.
What You’ll Do
- Assist in maintaining and updating the product catalog, ensuring accurate product data, descriptions, and images.
- Support product listing optimization using SEO-friendly content and keyword strategies.
- Help execute pricing updates and promotional activities to support sales goals.
- Draft and edit product descriptions, marketing copy, and digital content.
- Support day-to-day account activities for Walmart Marketplace.
- Monitor account health metrics and flag issues related to listings, pricing, or customer experience.
- Assist with customer issue resolution to help maintain strong ratings and satisfaction.
- Pull reports, track performance metrics, and help analyze trends.
- Coordinate with internal teams (marketing, operations, customer service, and warehouse) to support eCommerce initiatives.
- Learn inventory planning basics and assist with forecasting and stock coordination.
- Take on special projects and additional duties that support eCommerce and business growth.
What You Bring
- 1–2 years of eCommerce experience, including marketplace support, account coordination, or related digital commerce roles.
- Strong written and verbal communication skills.
- A keen eye for detail with experience writing, editing, or maintaining product content.
- Working knowledge of eCommerce marketplaces, online retail, or digital merchandising.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Basic familiarity with performance metrics, reporting, or analytics.
- Exposure to Google Analytics or PPC is a plus.
- Organized, deadline-driven, and comfortable juggling multiple tasks.
- Curious, coachable, and eager to grow your eCommerce skill set.
Nice to Have
- Exposure to Walmart Marketplace or other online marketplaces.
- Interest in Outdoor Furniture or Furniture categories.
- Basic understanding of SEO, pricing strategies, or digital marketing.
- Strong problem-solving skills and a growth-oriented mindset.
Pay Range
$22.00 – $26.00 per hour, based on experience.
Salary : $22 - $26