What are the responsibilities and job description for the eCommerce Junior Account Manager position at Westin Group?
Benefits:401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceStep into the world of eCommerce working on Wayfair account with a team thats growing fast, having fun, and redefining what great marketplace management looks like. This is an in-person role in our Ontario, California location.Are you ready to kickstart your eCommerce career with one of the biggest names in online retail? Do you enjoy solving puzzles, spotting opportunities, and keeping all the moving pieces of a marketplace running smoothly? If this sounds like you, we want you on our team!What Youll Do (Your Day-to-Day Superpowers):Be the Metrics MaestroLearn and understand Wayfairs key performance metricsMonitor account health and spot opportunities to improve listings, pricing, or contentPricing & Promotion PartnerSet promotional pricing for Wayfair eventsBuild promo calendars and secure approvalsFlag potential pricing conflicts before they hit the portalMarketplace Know-HowLearn the Wayfair platform inside and out tools, tickets, workflows, training modules, and customer service processesStay up to date on all Wayfair portal training and update SOPs & internal notesYour Weekly Snapshot = Your Signature MoveBuild and maintain a weekly snapshot report with pricing conflicts, listings under maintenance, and insights that matterPresent your findings to the team with confidenceListing & Optimization MagicReview, update, and optimize Wayfair listings for accuracy, SEO, pricing integrity, and rich contentConduct competitive research and weekly price checksIdentify underperforming SKUs, duplicate listings, and content gapsProblem Solver ExtraordinaireResolve listing issues and partner with Wayfair teams as neededReview tracking spreadsheets and follow up on review-related issuesSupport PIM tasks and maintain catalog accuracyCollaborate Like a ProJoin vendor calls as neededWork with senior leads to learn promos, penalties, inventory workflows, and compliance processesRun weekly account status huddles with the internal teamWho Thrives in This Role:Detail-oriented and organizedComfortable owning tasks and accounts with mentorship & supportA curious, quick learner excited about eCommerceStrong communicator who loves solving problemsSomeone whos ready to grow into a full Account Manager roleWhy Youll Love It Here:Wayfair is a HUGE platform your impact will be felt immediatelySupportive team, tons of room to grow, and hands-on learningA workplace that celebrates creativity, improvement, and fun$23.00-$26.00 per hour - Salary Rate
Salary : $23 - $26