Sous Chef

Company Description

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60 resorts across the company.

Job Description

As a Sous Chef, you’ll play a key leadership role in our culinary operations, helping oversee daily kitchen operations while ensuring exceptional food quality, consistency, safety, and guest service. Working alongside culinary leadership, you’ll lead and develop Team Members, support menu and service execution, and help maintain an organized, efficient kitchen in a fast-paced, high-volume resort environment.

In this role, you’ll demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic while creating memorable dining experiences for our guests.

What You’ll Do as a Sous Chef:

• Oversee day-to-day culinary operations for assigned kitchens, outlets, banquet functions, and service periods to ensure efficient and consistent food production.
• Supervise, train, coach, and develop culinary Team Members while providing clear direction and maintaining high performance standards.
• Ensure food is prepared, cooked, portioned, plated, and presented according to established recipes, quality standards, portion guidelines, and brand expectations.
• Support menu execution, production planning, daily specials, banquet functions, and service preparation while performing hands-on cooking and plating as business needs require.
• Maintain compliance with food safety, sanitation, HACCP, health department, labeling, storage, temperature, cleanliness, and workplace safety standards.
• Assist with inventory, ordering, receiving, product rotation, food cost control, labor management, waste reduction, and the proper use of kitchen supplies and equipment.
• Support scheduling, staffing, interviewing, onboarding, performance feedback, and Team Member development in partnership with culinary leadership and Human Resources.
• Respond professionally and promptly to guest concerns, dietary requests, food quality concerns, and operational challenges.
• Lead by example by demonstrating professionalism, urgency, organization, teamwork, cleanliness, and consistent adherence to company and department standards.
• Perform other duties as assigned.

Qualifications

What You’ll Bring as a Sous Chef:

• 5 years of culinary management experience in a high-volume restaurant, resort, hotel, banquet, or similar hospitality environment.
• Proven ability to lead, coach, train, and develop culinary teams.
• Experience supporting large events, banquets, or high-volume food production.
• Strong knowledge of cooking techniques, food preparation, plating, food safety, sanitation, and kitchen operations.
• Knowledge of inventory, ordering, food and labor cost control, product rotation, and waste reduction.
• Strong communication, organization, and problem-solving skills with the ability to thrive in a fast-paced kitchen.
• Culinary Academy diploma preferred.
• Food Handler Certification required within 30 days of hire and must remain current/valid.

Requirements:

• Ability to stand and walk for extended periods and regularly perform the physical functions required in a commercial kitchen.
• Ability to lift, push, pull, or move up to 50 pounds.
• Must be available to work a flexible schedule, including nights, weekends, holidays, on-call shifts, and special events, based on business needs.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for employment.
• Must uphold Westgate Resorts’ standards of professionalism, integrity, leadership, food safety, sanitation, and guest service.

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.