What are the responsibilities and job description for the Teller (FT) position at Westfield Bank?
Teller (FT) Prk Street Branch West Springfield, MA \$17 - \$24.40 Hourly
Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt
Grade: 5 Reports to: Branch Manager Amount of Travel Required: Travel as
required Positions Supervised: N/A POSITION SUMMARY Provides prompt and
professional service to new and existing customers by handling
day-to-day transactions which include but not limited to; processing
transactions such as deposits and withdrawals and assisting with
Customer Inquiries. ESSENTIAL FUNCTIONS Adheres To Established Westfield
Bank customer service standards. Provides information regarding bank
products to all potential customers both retail and commercial.
Independent performance of all teller transactions and related services.
Maintains security of cash drawer. Proves cash drawer at end of day.
Meets assigned referral goals through referral of bank products and
services to meet customers banking needs. Assists in resolving customer
problems as they arise. May assist with balancing the ATM. Assist
customers with Safe Deposit. Must complete BSA, AML, and other
Regulatory and Continuing Education as assigned. Must adhere to all bank
and regulatory policies and procedures specific to position. Assumes
Additional Responsibilities As Requested. POSITION QUALIFICATIONS
Competencies Accountability Customer Relations Decision Making/Judgment
Job Knowledge Quality Education/Experience/Skills High School Diploma Or
GED required. Minimum of 6 months of previous cash handling and customer
Department: Retail Banking Job Status: Full-Time FLSA Status: Non-Exempt
Grade: 5 Reports to: Branch Manager Amount of Travel Required: Travel as
required Positions Supervised: N/A POSITION SUMMARY Provides prompt and
professional service to new and existing customers by handling
day-to-day transactions which include but not limited to; processing
transactions such as deposits and withdrawals and assisting with
Customer Inquiries. ESSENTIAL FUNCTIONS Adheres To Established Westfield
Bank customer service standards. Provides information regarding bank
products to all potential customers both retail and commercial.
Independent performance of all teller transactions and related services.
Maintains security of cash drawer. Proves cash drawer at end of day.
Meets assigned referral goals through referral of bank products and
services to meet customers banking needs. Assists in resolving customer
problems as they arise. May assist with balancing the ATM. Assist
customers with Safe Deposit. Must complete BSA, AML, and other
Regulatory and Continuing Education as assigned. Must adhere to all bank
and regulatory policies and procedures specific to position. Assumes
Additional Responsibilities As Requested. POSITION QUALIFICATIONS
Competencies Accountability Customer Relations Decision Making/Judgment
Job Knowledge Quality Education/Experience/Skills High School Diploma Or
GED required. Minimum of 6 months of previous cash handling and customer
Salary : $17 - $24