What are the responsibilities and job description for the Better Banking Specialist position at Westfield Bank?
Better Banking Specialist (FT) East Main Street Westfield, MA \$20 ?
\$29.86 Hourly Position: Better Banking Specialist Department: Retail
Banking Job Status: Full-Time FLSA Status: Non-Exempt Grade: 7 Reports
to: Branch Manager Amount of Travel Required: Some Travel Positions
Supervised: None POSITION SUMMARY Provides prompt and professional sales
and service to new and existing customers. ESSENTIAL FUNCTIONS Applies
the Westfield Bank Service and Sales Process during customer interaction
to acquire and enhance customer relationships if applicable. Adheres to
established Westfield Bank customer service standards. Provides
information regarding bank products to all potential customers both
retail and commercial. Resolves customer problems as they arise. Answers
inquiries, accept applications and closes consumer loans. Assists
customers with their Safe Deposit. Obtains NMLS to take home equity
loans or line applications and serve as a liaison between the customer
and Loan Operations until loan closes. Meets assigned sales goals
through the sale of bank products and services to meet customers banking
needs. Opens new accounts and performs account and person maintenance as
needed. Must complete BSA, AML, and other Regulatory and Continuing
Education as assigned. Must adhere to all bank and regulatory policies
and procedures specific to position. Performs additional duties as
Requested. POSITION QUALIFICATIONS Competencies Customer Relations
Decision Making/Judgement Job Knowledge Quality Results Focus
Education/Experience/Skills High School Diploma Or GED Required. Prior
sales and customer service experience preferred. Become Notary Public if
required. PHYSICAL DEMANDS Physical Demands Stand: F (Frequently) Walk:
F (Frequently) Sit: F (Frequently) Handling / Fingering: F (Frequently)
Reach Outward: F (Frequently) Reach Above Shoulder: O (Occasionally)
Climb: O (Occasionally) Crawl: O (Occasionally) Squat or Kneel: O
(Occasionally) Bend: F (Frequently) Lift/Carry 10 lbs or less: F
(Frequently) 11-20 lbs: F (Frequently) 21-50 lbs: O (Occasionally)
51-100 lbs: N (Not Applicable) Over 100 lbs: N (Not Applicable)
Push/Pull 12 lbs or less: O (Occasionally) 13-25 lbs: O (Occasionally)
26-40 lbs: O (Occasionally) 41-100 lbs: O (Occasionally) N (Not
Applicable) Activity is not applicable to this occupation. O
(Occasionally) Occupation requires this activity up to 33% of the time
(0-2.5 hrs/day) F (Frequently) Occupation requires this activity from
33%-66% of the time (2.5-5.5 hrs/day) C (Constantly) Occupation
requires this activity more than 66% of the time (5.5 hrs/day) Other
Physical Requirements None
\$29.86 Hourly Position: Better Banking Specialist Department: Retail
Banking Job Status: Full-Time FLSA Status: Non-Exempt Grade: 7 Reports
to: Branch Manager Amount of Travel Required: Some Travel Positions
Supervised: None POSITION SUMMARY Provides prompt and professional sales
and service to new and existing customers. ESSENTIAL FUNCTIONS Applies
the Westfield Bank Service and Sales Process during customer interaction
to acquire and enhance customer relationships if applicable. Adheres to
established Westfield Bank customer service standards. Provides
information regarding bank products to all potential customers both
retail and commercial. Resolves customer problems as they arise. Answers
inquiries, accept applications and closes consumer loans. Assists
customers with their Safe Deposit. Obtains NMLS to take home equity
loans or line applications and serve as a liaison between the customer
and Loan Operations until loan closes. Meets assigned sales goals
through the sale of bank products and services to meet customers banking
needs. Opens new accounts and performs account and person maintenance as
needed. Must complete BSA, AML, and other Regulatory and Continuing
Education as assigned. Must adhere to all bank and regulatory policies
and procedures specific to position. Performs additional duties as
Requested. POSITION QUALIFICATIONS Competencies Customer Relations
Decision Making/Judgement Job Knowledge Quality Results Focus
Education/Experience/Skills High School Diploma Or GED Required. Prior
sales and customer service experience preferred. Become Notary Public if
required. PHYSICAL DEMANDS Physical Demands Stand: F (Frequently) Walk:
F (Frequently) Sit: F (Frequently) Handling / Fingering: F (Frequently)
Reach Outward: F (Frequently) Reach Above Shoulder: O (Occasionally)
Climb: O (Occasionally) Crawl: O (Occasionally) Squat or Kneel: O
(Occasionally) Bend: F (Frequently) Lift/Carry 10 lbs or less: F
(Frequently) 11-20 lbs: F (Frequently) 21-50 lbs: O (Occasionally)
51-100 lbs: N (Not Applicable) Over 100 lbs: N (Not Applicable)
Push/Pull 12 lbs or less: O (Occasionally) 13-25 lbs: O (Occasionally)
26-40 lbs: O (Occasionally) 41-100 lbs: O (Occasionally) N (Not
Applicable) Activity is not applicable to this occupation. O
(Occasionally) Occupation requires this activity up to 33% of the time
(0-2.5 hrs/day) F (Frequently) Occupation requires this activity from
33%-66% of the time (2.5-5.5 hrs/day) C (Constantly) Occupation
requires this activity more than 66% of the time (5.5 hrs/day) Other
Physical Requirements None
Salary : $30