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Loan Processing Specialist II

Westfield Bank
Westfield, MA Full Time
POSTED ON 4/18/2026
AVAILABLE BEFORE 5/17/2026
Loan Processing Specialist II (FT) \$25.92 - \$38.88 Hourly Department:

Retail Lending Job Status: Full-Time FLSA Status: Non-Exempt Grade: 9

Reports to: AVP/Retail Lending Operations Production Manager Amount of

Travel Required: Some Travel Positions Supervised: N/A POSITION SUMMARY

The Loan Processing Specialist II is responsible for processing

mortgage, equity and consumer loan files. Prepares and sends loan

disclosure packages for mortgage and home equity loans. Performs a

variety of duties as it relates to the processing, underwriting and

closing of mortgages, home equity lines, home equity loans and consumer

loans. Provides loan processing support to the Loan Officer. Acts as a

direct contact for all parties in the transaction, including; the

Borrower, Loan Officer And Realtor. ESSENTIAL FUNCTIONS Review And

analyze all loan and borrower documentation to determine sufficiency for

submission to Underwriting. Carry a personal pipeline of at least 35

loans. Manage a pipeline of loans to insure all commitment and closing

dates are met; as well as the bank\'s production timeframe standards

(typically 30 days). Monitor files to ensure any change of circumstance

events are identified. Review files prior to submission to Underwriting

to insure all needed information, forms and documentation are collected

and complete. Communicate statuses and issues throughout the process to

all parties involved including; the customer, branch and Loan Officer.

Monitor the pipeline to ensure loan disclosures are prepared and

delivered within the required regulatory timeframes. Obtain all verbal

and written verifications of employment, tax transcripts, property tax

bills, bank relationship, licensing verifications, title commitment and

mortgagee clause updates. Order credit, credit supplements, flood

certificate, appraisals, re-inspections and any additional information

as needed for the loan file. Process credit card transactions for

upfront fees. Update and maintains the File Contacts information within

Encompass for all parties in loan file. Perform HMDA compliance review

of all loans. Ensure files are ready for submission to Closing

Department. Perform general office/clerical duties such as filing,

answering phones, opening mail and ordering supplies. Must complete BSA,

AML, and other Regulatory and Continuing Education as assigned. Must

adhere to all bank and regulatory policies and procedures specific to

position. Performs additional duties as requested. POSITION

QUALIFICATIONS Competencies Attention To Detail Customer Relations

Productivity/ Time Management Quality Education/Experience/Skills

Minimum of 3 years of mortgage processing experience is required.

Associates Degree Or Equivalent Professional Experience Required.

Knowledge of LOS Encompass system and Secondary Market Mortgage

guidelines. High degree of attention to detail and the ability to work

under pressure of multiple projects and deadlines is required. OFAC &

CIP Training completed during employment.

Salary : $39

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