Accommodation Support Coordinator

Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report.

Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties.

Under general direction, this position coordinates the day-to-day operations of accommodation implementation services for students registered with the Disability Access Center. The role focuses on organizing and tracking logistics for a variety of accommodations (such as notetaking support, alternative furniture, remote participation, alternative testing, and future services as program needs evolve) so that support is delivered accurately, on time, and in line with university and accommodation policies. The position maintains records and tracking tools, collaborates with campus partners, and supports student staff and front-desk operations as part of a broader accommodation services team. This is a strong early-career role for someone interested in disability access, student services, or higher education administration.

The StateHR classification for this position is Program Coordinator.

This is a full-time, 10-month cyclic position.

• High school graduation or equivalent; and
• Two years of experience in a relevant program area such as student services, disability/access services, higher education administration, or a closely related field that includes coordination of activities or services or An equivalent combination of education and experience that provides the required program coordination skills and knowledge
• Proficiency in Microsoft Office 365 (specifically Excel for data tracking and Outlook for complex scheduling and within case management systems
• Demonstrated ability to communicate complex, step-by-step procedural information clearly and empathetically to diverse stakeholders (students, faculty, and staff) both in person and via email
• Experience working in a fast-paced environment where priorities shift based on immediate student or program needs

• Bachelor’s degree in Social Sciences, Education, Business Administration, or a related field (or an equivalent combination of education and experience).
• Foundational understanding of the Social Model of Disability and the difference between "access" and "success."
• Familiarity with common assistive technologies (e.g., Kurzweil, Dragon, JAWS, or Glean) and the basics of Document Remediation (OCR).
• Familiarity with university structures, specifically how a Disability Services Office interacts with the Registrar, Facilities, Contracts, or IT.

Application materials should address your experience related to the position responsibilities and the required and preferred qualifications.

Western Washington University (WWU) is an equal opportunity employer. In compliance with applicable laws, WWU does not discriminate on the basis of race, ethnicity, color, national origin, age, citizenship or immigration status, pregnancy, use of protective leave, genetic status, sex, sexual orientation, gender identity, gender expression, marital status, creed, religion, veteran or military status, disability or the use of a trained guide dog or service animal (including a service animal in training) by a person with a disability, or any other characteristic protected by federal, state, or local law, in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policies on Prohibiting Discrimination Based on A Protected Class and Prohibiting Discrimination Based on Sex. Inquiries may be directed to the Office of Civil Rights and Title IX Compliance, Title IX and ADA Coordinator, Western Washington University, Old Main 126 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); crtc@wwu.edu

WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3751 or 711 (Washington Relay).

Annual Security and Fire Safety Report: This report is provided pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act ("The Clery Act"). It includes statistics for the previous three calendar years concerning reported crimes that occurred on Western's campus; in certain off-campus buildings or property owned or controlled by Western; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report in printed or alternate formats by contacting the Office of Student Life at student.life@wwu.edu. The report can be found at: Annual Security and Fire Safety Report.

All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires which includes a sexual misconduct background check.