Group Support Coordinator (Operations Coordinator)

About Study Groups

Study Groups helps business leaders build better companies through peer-to-peer learning, benchmarking, and trusted relationships. For more than 30 years, we have brought executives together in confidential peer groups where they share ideas, solve challenges, and create lasting value for their businesses and lives.

Our mission is simple:

To create permanent value and lasting friendships for our members through education and sharing in an environment of trust.

As we continue to grow, we are seeking a highly organized and detail-oriented Group Support Coordinator to help ensure a world-class experience for our members and facilitators.

About the Role

The Group Support Coordinator is the operational backbone behind our peer groups. You will manage reporting, communications, meeting preparation, documentation, and follow-through to ensure every group receives a consistent, high-quality experience.

This role is ideal for someone who loves creating order from complexity, takes pride in accuracy, and enjoys supporting others behind the scenes. While this position is not directly member-facing, your work will have a significant impact on the experience of hundreds of business leaders across North America.

What You'll DoGroup Administration

• Prepare and distribute monthly group communications
• Maintain accurate member records and databases
• Track participation, submissions, and key deadlines
• Ensure consistent communication and follow-through across assigned groups

Reporting & Analytics

• Run benchmarking reports and group analytics
• Prepare graphs, dashboards, and summary materials
• Verify data accuracy and identify inconsistencies
• Maintain organized reporting and document systems

Meeting Preparation & Follow-Up

• Collect and organize member submissions
• Prepare facilitator materials and meeting packets
• Manage post-meeting action items and documentation
• Archive meeting records and supporting materials

Team Support

• Collaborate closely with facilitators and support staff
• Coordinate deliverables across departments
• Help improve systems, processes, and operational efficiency

What We're Looking ForRequired Qualifications

• Exceptional attention to detail
• Strong written communication skills
• Excellent organizational and time management abilities
• Ability to manage multiple priorities and deadlines simultaneously
• Proven proficiency with Microsoft Office 365, including SharePoint, Lists, Power Apps, etc. Beyond the basic suite.
• Ability to work independently in a remote environment

Preferred Qualifications

• Experience in operations, project coordination, administration, or business support roles
• Experience working with reports, dashboards, or business analytics
• Familiarity with CRM, database, or document management systems
• Experience supporting multiple stakeholders or teams

The Right Person Will Be

• Detail-oriented and thorough
• Process-driven and highly organized
• Self-directed and dependable
• Curious and eager to learn
• Service-minded and team-focused
• Committed to excellence in both large and small tasks

Why Join Study Groups?

• Flexible Hybrid to Full remote work environment
• Mission-driven organization with a positive culture
• Opportunity to support influential business leaders across multiple industries
• Meaningful work that directly impacts member success
• Collaborative team focused on growth, learning, and continuous improvement

If you are energized by organization, operational excellence, and helping others succeed, we'd love to hear from you.

Pay: $28.00 - $38.00 per hour

Benefits:

• Dental insurance
• Dependent health insurance coverage
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Work from home

Work Location: Hybrid remote in Bellingham, WA 98229

Salary : $28 - $38