What are the responsibilities and job description for the Administrative Reporting Specialist position at WESTERN TIDEWATER COMMUNITY SERVICES BOARD?
Western Tidewater Community Service Board welcomes you to join our team!
At WTCSB our mission is to provide a coordinated system of quality recovery-oriented care in Mental Health, Intellectual Disability, and Substance Abuse Services to the citizens of the cities of Franklin and Suffolk and the counties of Isle of Wight and Southampton. We continually strive to value staff, support diversity, and promote excellence and personal choice in the provision of consumer care.
We invite you to join our team as an Administrative Reporting Specialist!
Responsibilities and Duties for Administrative Reporting Specialist:
- Provide administrative and clerical support to assigned programs.
- Schedule appointments, meetings, rooms, equipment, and other resources.
- Maintain electronic and paper records.
- Complete financial intake and update consumer records.
- Coordinate centralized scheduling for consumer services.
- Compile and analyze reports.
- Answer phones and communicate professionally with clients and staff.
- Take meeting minutes and prepare documentation.
- Gather materials for projects.
- Coordinate insurance billing by:
- Verifying insurance coverage
- Collecting referrals
- Obtaining prior authorizations
- Collecting co-pays
- Perform other duties assigned by management.
Qualifications and Skills:
- Education/Equivalent: Graduation from an accredited college with an associate’s degree in business related field or a combination of education and work experience.
- Work experience in Mental Health, Substance Abuse or similar setting preferred
- Strong organization and time management
- Excellent written and verbal communication
- Attention to detail and confidentiality
- Administrative decision-making and judgment
- Customer service and professional phone etiquette
- Problem-solving and teamwork
- Ability to interpret policies and procedures
- Proficiency with: Microsoft Office, Sage, Kronos, and Electronic Health Record (EHR) systems
Benefits for Full-time Administrative Specialist:
- Health Insurance/Life Insurance
- Virginia Retirement System plan
- Flexible Spending Account (FSA)
- Vacation/Sick leave/Holiday pay
- Legal Resources
- VA529-Tuition Savings
- Critical & Accidental Insurance
- Tuition discount-South University
- Aflac
- Working Advantage – shopping discount
To Apply:
Submit a cover letter and WTCSB application or resume via INDEED, or via traditional mail to: Western Tidewater Community Services Board, Human Resources Dept. 7025 Harbour View Blvd. Suite 119, Suffolk, VA 23435. ONLY THOSE APPLICANTS SELECTED FOR AN INTERVIEW WILL BE CONTACTED. WTCSB is a drug, alcohol & smoke free workplace. Visit our website, www.wtcsb.org for an application.
WTCSB is an equal opportunity employer.
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