Inside Sales Specialist

Inside Sales Specialist

Job Summary:

As an Inside Sales Specialist, you will manage and expand our client base, develop strong relationships with existing customers, and drive sales growth. The Inside Sales Manager handles direct-to-end-user projects, qualifies incoming phone calls and leads, and supports the sales team. This role will focus on capturing revenue from smaller projects and customers the district sales managers do not have time to service.

Responsibilities:

• Professionally represent Western Steel Buildings and effectively deliver our value proposition to potential customers.
• Convery quote requests to orders from one-time or direct-to-end-user customers (75% of role)
• Qualify incoming phone calls and leads, routing them to the appropriate district sales manager (15% of role)
• Provide support to district sales managers by completing take-offs, generating quotes, and other administrative tasks when they are traveling (10% of role)
• Potentially conduct some outbound prospecting and lead-generation activities

Requirements:

Education and Experience:

• 1-3 years of experience in inside sales, or a related field
• Background in the construction industry preferred
• Strong communication and customer service skills
• Proficient with CRM software and other sales tools
• Ability to work independently and as part of a team.
• Preferred knowledge of construction processes, building codes, and industry standards is highly desirable but not required

Skills and Abilities:

• Excellent interpersonal and communication skills, building and maintaining effective relationships with clients and internal stakeholders.
• Demonstrated ability to qualify incoming sales calls.
• Ability to navigate complex sales cycles.
• Exceptional problem-solving and decision-making abilities.
• Experience in using CRM software, Microsoft Office Suite, and other relevant sales tools.
• Self-motivated, results-oriented, and capable of working independently and collaboratively in a team environment.