What are the responsibilities and job description for the Customer Service Sales Representative position at Western & Southern Financial Group?
Customer Service & Sales Representative
What You’ll Do
- Support customers of Gerber Life, a nationally recognized brand.
- Learn how to recommend solutions and products that truly meet our client's needs.
- Build confidence by achieving personal and team goals.
- Start your career in a role where every day is different, engaging, and rewarding.
Your Schedule & Location
- Location: Cincinnati, OH (400 Broadway)
- Full-time/Day Shift Schedule: (Monday 10AM–7PM, Tuesday–Friday 9AM–6PM)
Why This Role is Perfect?
- No Experience? No Problem. We provide paid training, licensing prep, and coaching; everything you need to succeed.
- We Cover the Costs. All licensing fees, materials, and study time are paid for by us.
- Skills That Last. Learn sales, customer service, and financial industry knowledge you can use for life.
- Supportive Culture. You’ll have mentors, teammates, and leaders invested in your success.
- Stable Pay & Benefits. Enjoy a reliable salary (no commission pressure) plus a comprehensive benefits package starting day one.
What We’re Looking For
- Candidates ready to launch a professional career.
- Strong communication skills and a willingness to learn.
- Interest in sales, financial services, or simply gaining transferable business skills.
- Ability to study and pass a Life & Health Insurance License within 45 days and 2 attempts (we pay and support you every step of the way).
*Learn more about who we are and apply to the role: HERE.
Kickstart Your Career
Join Western & Southern - Hear what our associates say about their experience at W&S!
Looking for a place to launch your career where you’ll be supported, trained, and given real opportunities to grow? At Western & Southern, we know the transition from college to career is a big step. That’s why we’ve built a role designed for you — a Customer Service & Sales Associate where you’ll gain valuable business, sales, and customer relationship skills that will serve you for years to come.
For more than 137 years, Western & Southern has been helping people build financial security. Today, we’re a Fortune 500® company recognized by Forbes as one of America’s Best Midsize Employers and ranked among the Top 100 companies for career growth. That means when you join us, you’re not just taking a job — you’re starting a career with a company that invests in your future. Western & Southern is not just a place to work—it’s somewhere to grow, lead, win and make a difference in your career and community.
Western & Southern is a no nicotine, no tobacco employer in Ohio. Western & Southern Financial Group is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.