What are the responsibilities and job description for the Veterinary Client Care Representative position at Western Reserve Veterinary Hospital?
Are you an outgoing self-starter? Do you enjoy working in a team environment where you get to make a lasting impact on the quality of people’s lives? If you answered an enthusiastic YES! we’d like to get to know you better.
We are a growing small animal practice that seeks to provide the best care to our patients and their families. We place an emphasis on client education and positive workplace culture. We are searching for individuals with active listening skills and positive, confident personalities to add to our dedicated team. Your desire and skills to enhance our team is of interest to us.
Please submit your resume with a cover letter including a paragraph about what you like the most about veterinary medicine.
Responsibilities include (but are not limited to):
- Greeting all clients promptly & warmly with a smile
- Work as a team, treating clients, patients and colleagues with respect and kindness
- Accurately recording medical records, medications & logs
- Answering phones and making follow-up calls & appointment reminder calls
- Scheduling appointments
- Invoicing clients & processing payments
- Maintaining a clean & efficient workplace
Qualifications:
- Experience is not required, but enthusiasm is!
- High school diploma or GED
- Excellent reading, writing & communications skills
- Basic computer skills
- Strong organizational skills
- Time management skills
- Attention to detail
Benefits:
- Competitive wages
- Great discounts for your pet!
- Employer matched simple IRA option
- Scrub allowance
- Paid vacation/Personal days
- Ongoing training and mentoring
Job Type: Full-time
Pay: $25,000.00 - $35,000.00 per year
Benefits:
- Paid time off
- Professional development assistance
- Retirement plan
Application Question(s):
- Please give 2-3 days and times you are available for interview.
- Do you have any experience in Veterinary Medicine?
- Are you willing to work 36-40 hours per week (M-F) and 2 Saturdays per month?
Work Location: In person
Salary : $25,000 - $35,000