What are the responsibilities and job description for the Accounts Receivable Specialist position at Western Pump Inc?
JOB DESCRIPTION:
The Accounts Receivable Specialist is responsible for managing the company’s incoming payments and ensuring accurate, timely posting of customer invoices and receipts. This role plays a key part in maintaining healthy cash flow, supporting customer relationships, and ensuring compliance with company policies and accounting standards.
ESSENTIAL JOB FUNCTIONS:
- Process, post, and reconcile customer payments (checks, ACH, credit card, wire transfers).
- Generate, distribute, and follow up on customer invoices in accordance with contract terms.
- Monitor accounts receivable aging reports and perform collections activities as needed.
- Research and resolve payment discrepancies, short pays, and chargebacks.
- Maintain accurate customer account records, including contact information and payment terms.
- Assist with month-end close activities, including reconciliations and reporting.
- Collaborate with sales, customer service, and operations teams to resolve billing issues.
- Prepare regular reports on receivables status, collections progress, and past-due accounts.
- Support internal and external audits by providing documentation and explanations.
- Contribute to process improvements to enhance efficiency in billing and collections.
- Assist in Ad hoc month-end, quarter-end, and year-end closing processes.
- Reconcile bank statements.
- Identify opportunities to improve AR accounting processes and internal controls.
- Jonas ERP responsibilities:
- GL Module – post journal entries, post recurring journal entries, post recurring G/L entries, G/L account inquiry
- AR Module - post cash & customer receipts, manual invoices & credits, adjustments, run and design reports, setup/edit customers, customer statements, delinquency letters, customer inquiries, and customer history
- AP Module – Reconcile checks daily, Bank Reconciliations monthly, Research payments for Business Licenses due for renewal, and outstanding check list
- Service Billing – Research service call/Work Orders
- Job Costing – Job/Project Manager
- Administration Module – setup/edit tax codes
- Other duties as assigned by Management.
EXPERIENCE AND ABILITIES:
- College degree in accounting, finance, or related field preferred.
- Minimum of three, and ideally five years, of accounting experience, including at least two years of AR experience.
- Understanding of GAAP principles.
- Strong analytical and problem-solving skills.
- Excellent attention to detail, organizational, and time management skills.
- Ability to meet deadlines and manage multiple priorities.
- Effective communication skills, both written and verbal.
- Proficient in Microsoft Office, including Word, Excel, and Outlook. Experience with ERP/accounting system required.
JOB SAFETY REQUIREMENTS
- Follow and promote all safety protocols during work hours while working, driving, loading, lifting, moving any tools, equipment, furniture, or storage units.
- When required, wear safety boots and other Personal Protective Equipment (safety vest, safety glasses, noise protection, fall protection, etc.).
CORE VALUES:
- Must support and abide by our Core Values
- Be Passionate
- Earn Trust with Action
- Deliver Exceptional Value
- Be Humble
- Create Shared Success
CORE COMPETENCIES:
- The following core competencies are essential for success in the role.
- Detailed Oriented
- Communication & Listening
- Job Knowledge
- Customer Service
- Teamwork
- Dependability
- Initiative & Results Orientation
- Project and Task Management
- Multitasking
- Business Understanding
ESSENTIAL PHYSICAL DEMANDS:
- The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear, view, and use hands and fingers to operate a computer keyboard and phone; walk throughout the building. Regularly sits, reaches with hands and arms, Will stand, walk, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. Lift and/or Move Functions: Frequently lift to 10 pounds; Occasionally lift to 30 pounds.
WORK ENVIRONMENT
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Office environment. The noise level in the work environment is usually quiet to moderate.
TRAVEL REQUIREMENTS: 0% of time
OTHER INFORMATION:
- Drug-testing and proof of citizenship or immigration status is a requirement of employment. The E-verify system is used to confirm employment eligibility.
- Western Pump is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
BENFITS PACKAGE FOR ELIGIBLE EMPLOYEES
• Health & Dental and Vision coverage for employees with several plans/levels available, including one plan level with a $zero employee contribution per bi-weekly paycheck; dependent coverage available; effective within 90 days of employment.
Employee Assistance Program
• Life insurance benefit of $100,000 fully covered by Western Pump.
• 401k plan with “Safe Harbor” employer matching from start of employment. Employee is fully vested in the matching contributions with no vesting period. Employee 401k deferrals are matched dollar for dollar on the first 3% of income deferred and 50 cents on the dollar for the 4th & 5th % of income deferred.
• 7 paid holidays, effective immediately upon hire.
• 40 hours of sick leave is available annually for applicable use.
• Employees begin to accrue vacation from date of hire at the rate of 2 weeks per year.
Salary : $32 - $35