What are the responsibilities and job description for the Service Technician Commercial position at Western Pest Services?
Western Pest Services, founded in 1928, offers professional pest control services to residential and commercial clients across New Jersey, New York, Pennsylvania, Delaware, and Connecticut. Known for our trusted expertise, we specialize in Integrated Pest Management (IPM), providing preventative and long-term pest control solutions. Our locally focused approach allows us to address specific regional pest conditions effectively, backed by a team of Field Supervisors, Quality Control Coordinators, and Staff Entomologists. At Western, we are committed to excellence in service, ensuring the highest standards and customer satisfaction. We take pride in being an industry leader and part of the Rollins, Inc. family of companies.
This is a full-time, on-site Service Technician role based in Colts Neck, NJ. As a Service Technician, you will be responsible for providing pest control services to clients, which includes performing maintenance and repair tasks, troubleshooting pest issues, and conducting routine inspections. You will deliver exceptional customer service, communicate effectively with clients, and adhere to all company and industry standards to ensure quality service delivery. Additionally, the role will involve maintaining accurate records and keeping equipment in excellent operational condition to ensure efficient service.
- Strong skills in Maintenance, Repair, and ensuring equipment functionality
- Experience in Troubleshooting and resolving pest-related issues
- Competence in Field Service operations, including inspections and site evaluations
- Excellent Customer Service abilities, including clear communication and client engagement
- Attention to detail and ability to follow safety and operational procedures
- Valid driver’s license and a clean driving record
- High school diploma or equivalent; additional certifications in pest control are a plus
- Comfort with on-the-job training and readiness to work in varying environments