Program Manager – Healthcare Workforce Development

Program Manager – Healthcare Workforce Development WNY R-AHEC

Location: Western New York – Hybrid/In-Person
Job Type: Full-Time
Salary: $55,000–$65,000 per year
Reports To: Associate Director

About WNY R-AHEC

WNY R-AHEC is a regional organization dedicated to strengthening healthcare education and workforce development across Western New York. We work with schools, colleges, healthcare organizations, workforce partners, community organizations, and other stakeholders to expand healthcare career pathways and support the healthcare workforce.

About the Position

WNY R-AHEC is seeking an experienced and collaborative Program Manager to provide leadership and oversight for the organization's Pathways and Workforce programs.

This position is responsible for leading the development, implementation, management, evaluation, and continuous improvement of programs designed to strengthen healthcare career awareness, education, training, professional development, and healthcare career pathways throughout Western New York.

The Program Manager will work with a wide range of audiences and partners, including youth, students, adult learners, healthcare professionals, schools and colleges, healthcare organizations, employers, workforce partners, community organizations, funders, and other stakeholders.

This is an excellent opportunity for an experienced program professional who enjoys leading teams, developing programs, building partnerships, managing grants and budgets, and creating meaningful impact in healthcare workforce development.

Key ResponsibilitiesProgram Leadership & Management

• Provide overall leadership and management of assigned Pathways and Workforce programs and initiatives.
• Develop and manage annual and project-specific work plans, goals, timelines, deliverables, and performance measures.
• Oversee day-to-day program operations and ensure activities are implemented effectively and on schedule.
• Monitor program progress, identify challenges, and develop solutions and adjustments as needed.
• Develop new programs, initiatives, services, and partnerships in response to community and healthcare workforce needs.
• Ensure programs align with organizational priorities, funding requirements, and contractual obligations.
• Lead continuous improvement efforts to strengthen program quality, efficiency, participant experience, and outcomes.

Staff Leadership & Supervision

• Supervise and provide direction to assigned program staff, including Program Coordinators and other staff as applicable.
• Establish clear expectations, priorities, responsibilities, and performance goals.
• Provide coaching, feedback, professional development, and performance management.
• Coordinate staff assignments and workloads to support program priorities.
• Foster a collaborative, supportive, and accountable team environment.

Healthcare Career Pathways

• Provide leadership for healthcare career exploration and pathway programs serving middle and high school students, college students, and emerging healthcare professionals.
• Oversee initiatives such as healthcare career camps, HCOP, EMS and nursing programs, career clubs, career panels, job shadowing, career fairs, and other pathway activities.
• Develop and maintain relationships with school districts, BOCES, colleges and universities, healthcare organizations, and community partners.
• Develop strategies to increase participant recruitment, engagement, persistence, and progression into healthcare education and careers.
• Identify opportunities to expand healthcare career pathways based on regional workforce needs.

Workforce Development & Professional Education

• Provide leadership for WNY R-AHEC workforce development and professional development initiatives.
• Oversee continuing education programs, workforce training, and professional development activities delivered in person, virtually, and online.
• Provide oversight of Learning Management Systems and digital education platforms.
• Oversee continuing education credit activities, documentation, tracking, evaluation, and compliance.
• Support workforce initiatives such as Mental Health First Aid, QPR, Community Health Worker education, Care Coordinator training, and other professional development programs.
• Identify emerging workforce needs and develop or expand educational opportunities to address those needs.

Partnerships & Community Engagement

• Build and maintain strong relationships with schools, colleges, healthcare organizations, employers, workforce development organizations, community-based organizations, and other stakeholders.
• Represent WNY R-AHEC at community, professional, educational, healthcare, and workforce events.
• Facilitate stakeholder meetings, planning sessions, advisory groups, and collaborative initiatives.
• Identify opportunities for regional collaboration, program expansion, and new partnerships.
• Serve as an ambassador for WNY R-AHEC throughout Western New York.

Grants, Contracts & Funding Development

• Research and identify grant, RFP, contract, and other funding opportunities.
• Lead or contribute to grant applications, proposals, budgets, work plans, and supporting materials.
• Monitor grant and contract requirements, deliverables, timelines, and performance measures.
• Coordinate implementation of funded activities and required deliverables.
• Assist with contracts and subcontractor agreements as directed.
• Develop relationships with funders and participate in funder communications and meetings.
• Identify opportunities to sustain, expand, and diversify program funding.

Budget & Resource Management

• Develop and monitor program budgets in collaboration with organizational leadership and finance staff.
• Monitor expenditures, revenue, contracts, and overall financial performance.
• Ensure program resources are used effectively and in accordance with approved budgets and funding requirements.
• Support financial forecasting and budget development.

Data, Evaluation & Reporting

• Establish and monitor program goals, outcomes, deliverables, and performance measures.
• Ensure accurate collection, analysis, and reporting of program and participant data.
• Use data and evaluation findings to assess program effectiveness and inform improvements.
• Oversee preparation of grant, contract, program, financial, and organizational reports.
• Communicate program successes, challenges, performance, and recommendations to leadership and stakeholders.

Training & Facilitation

• Develop and deliver presentations, trainings, workshops, meetings, and educational activities.
• Facilitate engaging learning experiences for youth, college students, adult learners, healthcare professionals, and community partners.
• Coordinate healthcare professionals, educators, subject matter experts, speakers, and trainers.
• Support staff in developing effective educational content and facilitation strategies.

What We're Looking For

The ideal candidate is an experienced program leader who can balance strategic thinking with day-to-day execution. You should be comfortable managing people, programs, budgets, grants, partnerships, and competing priorities.

We are looking for someone who:

• Is an effective leader, communicator, and relationship-builder.
• Can manage multiple programs, projects, deadlines, and priorities.
• Enjoys developing new ideas and turning them into actionable programs.
• Is comfortable supervising, coaching, and developing staff.
• Can build strong relationships with diverse internal and external partners.
• Is confident representing an organization in professional and community settings.
• Has strong problem-solving, analytical, organizational, and critical-thinking skills.
• Is comfortable with public speaking, training, facilitation, and community engagement.
• Can work independently while also collaborating effectively with a team.
• Is adaptable and able to respond to changing community, workforce, and funding needs.

Qualifications

• Bachelor's degree or equivalent combination of education and experience required.
• Master's degree in public health, education, healthcare administration, nonprofit management, workforce development, or a related field preferred.
• Four or more years of relevant professional experience preferred.
• Demonstrated experience managing programs, projects, grants, contracts, or community initiatives.
• Experience supervising or providing leadership to staff preferred.
• Experience developing and implementing new programs or initiatives.
• Experience working in healthcare, education, workforce development, nonprofit organizations, community engagement, or a related field.
• Experience with grant writing, program evaluation, budgeting, reporting, and partnership development.
• Experience with continuing education, workforce training, Learning Management Systems, or online learning platforms is preferred.

Technical Skills

• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Experience with databases, Learning Management Systems, online learning platforms, and program management technologies.
• Experience with data collection, program tracking, and reporting systems.
• Knowledge of social media, digital marketing, and online communication platforms.
• CRM or content management system experience preferred.

Requirements

• Valid New York State driver's license and reliable transportation.
• Ability to travel regularly throughout Western New York as program and organizational needs require.
• Eligible travel expenses are reimbursed according to organizational policy.
• Ability to work in school, college, healthcare, community, office, and professional settings.
• Ability to work in person, virtually, and through online platforms as program needs require.

Why Join WNY R-AHEC?

This is an opportunity to take a leadership role in strengthening the healthcare workforce across Western New York.

As Program Manager, you will have the opportunity to:

• Lead programs that connect individuals to healthcare careers and professional development.
• Develop innovative programs that respond to regional workforce needs.
• Build partnerships with schools, colleges, healthcare organizations, employers, and communities.
• Mentor and develop a team of program professionals.
• Help secure and manage funding that supports meaningful community and workforce initiatives.
• Make a measurable impact on healthcare education and workforce development throughout the region.

If you are an experienced program professional who is passionate about healthcare workforce development, enjoys leading people and partnerships, and is ready to make a regional impact, we encourage you to apply.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $55,000 - $65,000